News and Happenings
Welcome to our latest news and happenings section of the Centricity users website. We are excited to bring you information at your fingertips and will be posting up to date information to assist you, as a Centricity user, to better your practice. We will strive to keep you “in the know” on hot topics such as Meaningful use and ICD 10 as well as keep you up to date on GE and CHUG news. As we continue to update this information, we would love your feedback.
We invite you to actively comment on posts but please note, all comments on posts are monitored to ensure the quality of the discussion.
CHUG Day is here again (Monday, October 9th)!
News | athenahealth, News | CHUG News, News | WebinarsCHUG Day is here again (Monday, October 9th)! Another exciting year behind us, the CHUG Board is delighted to welcome our users and athenahealth leadership to a full day of incredible educational sessions and networking. From 9AM – 3PM we…
Save $200 on your pass for Thrive, athenahealth’s annual summit Summary: Early bird rates for Thrive, athenahealth’s annual summit are ending July 31
News | athenahealth, News | CHUG News, UncategorizedEarly bird rates for Thrive, athenahealth’s annual summit, are ending July 31.
Click here to register: https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0686f00000PWV7I
Call for Presentations: Thrive 2023– athenahealth’s annual summit Oct 9-11 in Austin, TX
News | athenahealth, News | CHUG News, UncategorizedYour Expertise is Needed for CHUG at Thrive.
Lead a full breakout presentation OR a ten or twenty-minute flash session. CHUG needs users like you to lead discussions or present on topics of interest to attendees. This is your opportunity…
The Dose | athenaPractice and athenaFlow Edition
News | athenahealth, News | CHUG NewsNews and updates on athenaPractice and athenaFlow:
https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0686f00000OTMHS
The Healthcare Innovation Congress June 20-22, 2023
News | CHUG News, News | National Healthcare News, News | Webinars
The Healthcare Innovation Company (THINC) and Validation Institute invites you to:
The Healthcare Innovation Congress (thINc360)
June 20-22 | The Grand Hyatt Hotel in Washington, DC.
REGISTER HERE
Early registration rates…
Don’t Waste $$ on Cybersecurity: What Executives ACTUALLY Need to Know to Not Get Hacked
News | Best Practices, News | Webinars
FREE Executive Webinar:
Daniel Schwartz
Owner/President
Webinar Details:
LIVE: April 27, 2023
Start Time: 11 AM PT
REGISTER
During This…
Webinars This Week: April 24th-28th
News | athenahealth, News | Best Practices, News | CHUG News
Live Webinar – Delivering Difficult Performance Reviews
Apr 24, 2023 | 9:00 AM PDT / 12:00 PM EDT
Duration: 60 Minutes
Register Now
Overview:
Delivering Difficult Performance Reviews Employee performance reviews…
Action needed: Surescripts Enterprise Services are ending
News | athenahealth, News | CHUG NewsAttention: athenaPractice and Flow customers that have not initiated transitioning...
Please reach out to your CSM by May 19 to plan your transition to the new vendors.
Click here for more information
April is Testicular Cancer Awareness Month
Health Resources, News | National Healthcare NewsFrom the Testicular Cancer Awareness Foundation
DID YOU KNOW?
Testicular cancer in the leading cancer in men 15-44, but can strike any age, yet it’s hardly talked about. Every hour a male is diagnosed, and every day a life is lost. Monthly…
Upcoming Webinar: How To Teach Your Employees To Confidently Survive an Active Shooter
Enhancement Resources, Health Resources, News | athenahealth, News | Best Practices, News | CHUG News, News | Webinars
Live Webinar - How To Teach Your Employees To Confidently Survive an Active Shooter Without Having To Incite Fear
Apr 18, 2023 | 10:00 AM PDT / 1:00 PM EDT
Register Now
Overview:
The circumstances surrounding the…
aPractice/aFlow Product Survey – Your Help Needed
News | athenahealth, News | CHUG News
To give prescribers the best possible Medication Management experience, the aPractice/aFlow Product team is conducting a survey to gather feedback about the Medication Management module to learn how they can improve.
We’re reaching…
Clinically Speaking presented with 2022 Innovation Award at Nuance Healthcare Partner Event in Barcelona
News, News | CHUG NewsCelebrating collective success while jointly supporting healthcare organizations as they modernize and futureproof the technology their clinicians rely on every day.
—Robert Dahdah, Nuance
Las Vegas, March 21, 2023 – Clinically Speaking announced…
Upcoming Webinars this week March 20th-25th
News | Best Practices, News | CHUG News, News | Webinars
Webinar: HIPAA Texting and Emailing – Do’s and Don’ts
Wednesday, March 22, 2023
10:00 AM PDT | 01:00 PM EDT
Duration: 90 Minutes
REGISTER NOW
Overview:
This lesson will be going into great detail regarding you practice…
Webinar on the Future of AI in Primary Care- March 14
News, News | athenahealth, News | Best Practices, News | National Healthcare News
Join us next Tuesday for a live webinar on the future of AI in primary care and its potential to improve outcomes and reduce the administrative burden on physicians.
Dr. Steven Waldren will be leading the conversation…
[Government Affairs webinar- March 16] Bleeding a broken Medicare system is not the cure
News | athenahealth, News | CHUG News, News | Webinars
Athenahealth Government Affairs webinar:
A Wake-Up Call for Congress: Bleeding a Broken System is Not the Cure
March 16 | 2 p.m. ET
Register
Physicians face a 2% cut in Medicare payment in 2023 and at least a 1.25% cut in 2024. The…
Why Patients Refuse to Use Your Patient Portal (and What to Do About It)
Enhancement Resources, News | Best Practices, News | CHUG News, UncategorizedThis is a topic that comes up frequently so we wanted to share this great article we found on the site of one of our favorite partners— Simple Interact. These folks are a problem-solving powerhouse and we encourage you to check out their website…
Heart Health Resources
Health Resources, News | National Healthcare News
It’s never too early to check on your heart health, so in honor of National Heart Health month, we are raising awareness about heart disease and sharing a few helpful resources to lower your risk.
Watch your weight.
Quit smoking…
February Events & Upcoming Webinars from athenaHealth, Phreesia and more…
News, News | athenahealth, News | Best Practices, News | CHUG News, News | WebinarsCheck out our new events page for the latest updates on upcoming webinars and events.
Live Webinar— Physician Employment
Agreements: Items to Consider
Wednesday, February 08 @ 10am PT | 1pm ET
Duration: 60 Minutes REGISTER…
Automation success tips + the latest RCM news
News | CHUG News, News | Webinars
WHAT'S NEW– Discover a better way forward
Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and get powerful results throughout the complete revenue cycle.
As healthcare…
January is Cervical Cancer Awareness Month
News, News | CHUG News, News | National Healthcare News, News | PortalIn honor of cervical cancer awareness month, we are sharing helpful information and resources from the CDC:
Screening Tests
The HPV test and the Pap test are screening tests that can help prevent cervical cancer or find it early.
The…
Sign up for Groups on the Success Community
News, News | athenahealth, News | CHUG News, News | PortalLast week we posted a checklist from athenahealth of recommend tasks to close out 2022 and ensure a most successful 2023. This week we wanted to highlight one of the items—Groups on the Success Community. We encourage you to get involved…
January Is National Glaucoma Awareness Month
News | CHUG NewsIn honor of National Glaucoma Awareness Month, we thought we'd share some helpful tips and resources for users AND their "best-friends", "fur-babies", etc...(featuring HUSKER, the most adorable spokes-puppy we've ever seen! We may be biased,…
Announcing athenahealth Acquisition of Quatris Healthco
News | athenahealth, News | CHUG NewsCommunication from Quatris Healthco:
To our valued customers:
I’m thrilled to share that Quatris Healthco has been acquired by athenahealth. After years of close partnership, joining athenahealth will enable us to continue providing you…
Revenue Cycle Newsletter: Year End Checklist
News | athenahealth, News | CHUG NewsAre you ready for 2023?
We know there’s a lot to consider when closing out 2022
and entering 2023. That’s why we created a checklist of all the tasks you should
consider as you prepare for the upcoming year.
Download a printable version…
How we’re supporting MIPS Value Pathways
News | athenahealth, News | CHUG NewsMany changes are coming to the MIPS program next year including MIPS Value Pathways. MIPS Value Pathways (MVPs) are new optional alternatives to meet MIPS reporting requirements in 2023 and will eventually replace the MIPS program as we know…
New vendor announcement: InDxLogic and ezAccess to replace Surescripts Enterprise Services
News, News | athenahealth, News | CHUG NewsInDxLogic and ezAccess will replace Surescripts Enterprise Services (SES).
Click here for the full article.
Thank you CHUG Users!!
News, News | athenahealth, News | CHUG News, UncategorizedThank you CHUG Users!!
For taking time out of your busy schedule to attend our first CHUG Day after three long years.
Since the pandemic, life continues to become more demanding and tiring, we know how valuable your time is and appreciate…
athenaPractice™ Revenue Cycle Management Newsletter: Pop-up Alerts
News, News | athenahealthThere are opportunities to create user generated Pop-up Alerts within athenaPractice. Check out this month’s newsletter to see the most commonly used.
Read the newsletter here -> https://athenaflex.athenahealth.com/s/hcd-librarypage…
Last chance to register for Thrive!
News, News | athenahealthRegistration for Thrive, athenahealth’s annual summit, closes on October 11. Act now to reserve your spot!
register here -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0686f00000KSAff
End of Support Announcement for athenaPractice and athenaFlow v19.X
News, News | athenahealthBeginning June 1, 2023, we will no longer provide support for all athenaPractice v19.X, athenaFlow v19.X and related product versions. See the communication for full details here -> https://athenaflex.athenahealth.com/s/hcd-librarypage…
The full Thrive session lineup is now live!
News, News | athenahealthThe full session catalog for Thrive, athenahealth’s annual summit, is now live! There’s so much to see and do at Thrive—jump into the session catalog now to see why this is the must-attend healthcare event of the year.
Check it out…
QSS Enrollment
News, News | athenahealthEnrollment is now open for the Quality Submission Services (QSS) program for MIPS PY2022. The enrollment period runs until March 3, 2023.
Read more here -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0686f00000Jg4eF
The athenaPractice and athenaFlow Dose
News, News | athenahealthThis edition of the athenaPractice and athenaFlow Dose includes information on Chug at Thrive, v22, Appropriate Use Criteria, Electronic Health Information for Information Blocking, new solution for document management, and athenaEDI Live at…
An invitation from Bret Connor
News, News | athenahealthBret Connor invites you to Thrive, athenahealth's annual summit. See the communication for more details.
Read the invite here -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0686f00000JfkfZ
EPCS mandate for Ohio
News, News | athenahealthBased on our review of upcoming Electronic Prescribing of Controlled Substances and Electronic Prescribing (EPCS and ERX) mandates, Ohio will require clinicians to use EPCS enrollment in order to prescribe Controlled Substances, specifically…
athenaPractice and athenaFlow Summative Usability Testing
News, News | athenahealthWe’re recruiting for Summative Usability Testing for compliance with the 21st Century Cures Act. This effort requires a third-party review of clinical users within athenaPractice™ and athenaFlow™. Selected participants will be compensated…
Join CHUG at Thrive, athenahealth’s annual summit
News, News | athenahealthDid you know a CHUG meet-up is happening on October 24? Come hear from your CHUG colleagues in Austin, TX and stay for the entire Thrive event.
Meetup details here -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0686f00000…
athenaPractice and athenaFlow v22 is now available!
News, News | athenahealthWe proudly announce that athenaPractice™ and athenaFlow™ version 22 is now Generally Available. See the communication for more details.
Read more -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0686f00000Jetyl
Revenue Cycle Management Newsletter
News, News | athenahealthThis month’s rendition of the Revenue Cycle Management Newsletter offers best practices for Refunds, Conveyances and Payment Plans.
Read it here - > https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0686f00000JdbUb
athenaPractice™ and athenaFlow™ Customer Briefing
News, News | athenahealthThis quarter’s athenaPractice and athenaFlow Customer Briefing takes place on August 18 at 2 p.m. ET.
Register/Watch here -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0686f00000Jd3TQ
athenaPractice Revenue Cycle Management newsletter
News, News | athenahealthThis month’s Revenue Cycle Management newsletter offers best practices for using Appointment Sets and Chains.
Read the newsletter here -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0686f00000HimwU
Get excited – the Thrive 2022 keynote lineup is here!
News, News | athenahealthThrive brings together the brightest minds of the healthcare industry — and we’re thrilled to welcome Jenn Lim and Dr. Eric Topol to the keynote stage at Thrive, athenahealth’s annual summit in 2022! Be sure to register before July 31…
Patient Safety Alert
News, News | athenahealthathenahealth has identified an issue in which doses entered in the Dose field in Medication Management may not save as expected. Please see the communication for recommended steps.
Read more here -> https://athenaflex.athenahealth.c…
Act now to save $200 on your registration fee for Thrive
News, News | athenahealthRegistration is open for Thrive, athenahealth’s annual summit. Register now to save $200 on your registration fee.
This offer is only valid until July 31.
Register here -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=…
Checkout the athenaPractice and athenaFlow webinar lineup
News, News | athenahealthMark your calendars for the upcoming athenaPractice and athenaFlow webinars! On July 6, we’ll host a webinar all about the v22 release. On July 13, we’ll host a webinar on the Appropriate Use Criteria.
Read more and register here ->…
How to use online help in athenaPractice
News, News | athenahealthWe share best practices for using Online Help in athenaPractice.
Read the RCM Newsletter here -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0686f00000Ip4jw
MIPS Value Pathways
News, News | athenahealthWe’re evaluating MIPS Value Pathways (MVPs) along with their targeted specialty measures – and we need your feedback. See the communication for full details.
Read more here -> https://athenaflex.athenahealth.com/s/hcd-librarypage?…
Drug-Allergy Interaction Issue
News, News | athenahealthathenahealth is investigating an issue where providers may not receive a drug-allergy alert when prescribing certain medications within Medication Management. See the communication for full details.
Read more here -> https://athenafle…
21st Century Cures Act Update -Webinar
News, News | athenahealthJoin us for a webinar on June 30 at 2 p.m. ET in which we’ll discuss our plans to support 21st Century Cures adherence in v22 and beyond.
Register here -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0686f00000IooOr
athenaPractice and athenaFlow Dose
News, News | athenahealthThis quarter’s athenaPractice and athenaFlow Dose includes the latest product and company updates.
Read it here -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0686f00000I8Ohm
Save the date for Thrive, athenahealth’s annual summit
News, News | athenahealthSave the date for Thrive, athenahealth’s annual summit. Thrive Summit takes places in Austin, TX on October 24-26.
Read full announcement here -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0686f00000I4voj.
Collection Bad Debt Write-off Active Report
News, News | athenahealthIn this month’s RCM newsletter, we share best practices for using the Collection Bad Debt Write-off Active Report.
Read more -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0686f00000GAnSM
athenaPractice and athenaFlow Q2 Customer Briefing
News, News | athenahealthThis quarter’s athenaPractice and athenaFlow Customer Briefing takes place on May 19 at 2 p.m. ET. See the communication for more details. -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0686f00000GAcYp
Best practices for collection processes
News, News | athenahealthAre you collecting every dollar owed to you? Read on to learn how utilizing the athenaPractice Collections module helps you collect monies due.
Read more -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0686f00000GAF6F
athenaPractice and athenaFlow Customer Briefing
News, News | athenahealthJoin us on April 21 at 2 p.m. ET in a Customer Briefing where we’ll discuss plans for replacing Surescripts SES products and answer your questions.
Read more and register here -> https://athenaflex.athenahealth.com/s/hcd-librarypage…
Surescripts Enterprise Services (SES) products will retire on December 31, 2023
News, News | athenahealthEffective December 31, 2023, Surescripts will no longer support the Surescripts Enterprise Services (SES) product suite. See the communication for more details.
Read more here -> https://athenaflex.athenahealth.com/s/hcd-librarypage?I…
The athenaPractice and athenaFlow Dose
News, News | athenahealthCheck out the latest product and company updates in this quarter’s athenaPractice and athenaFlow Dose.
Read more here -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0686f00000G8f4R
athenaPractice™ Practice Management Tips and Tricks Case Management
News, News | athenahealthThis month’s edition for the Revenue Cycle Management newsletter offers best practices for Case Management.
Read the newsletter here -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0686f00000G8f4t
Success Community Terms of Use
News, News | athenahealthStarting March 10, you’ll be prompted to review and agree to the Community Terms of Use upon logging in to the Success Community. This is a one-time prompt that will only appear the first time you login on or after March 10.
Read more here…
athenaPractice™ and athenaFlow™ Medication Management Update 4.36.0.2
News, News | athenahealthWe updated the athenaPractice™ and athenaFlow™ Medication Management module on March 1 and, as part of the update, dose check alerts now appear when needed and as expected.
Read more here -> https://athenaflex.athenahealth.com/s/h…
CVS Pharmacy shortens rejection period for electronic Rx responses
News, News | athenahealthCVS Pharmacy has shortened the rejection period for electronic prescription responses from 14 to 10 calendar days; prescription responses include Renewal and Change Requests. See communication for more details.
Read more here -> https…
administrative maintenance
News, News | athenahealthAdministrative maintenance is often overlooked. When was the last time you reviewed yours? In this communication, you’ll find tips and tricks for reviewing Admin tables, updating Visit Owners, creating Allocation Sets, reviewing Appointment…
an update from athenahealth
News, News | athenahealthWe are pleased to announce that athenahealth has been successfully acquired by affiliates of Bain Capital and Hellman & Friedman for $17 billion. See the communication for more details.
Read more here -> https://athenaflex.athenah…
athenaPractice and athenaFlow Customer Briefing
News, News | athenahealthThis quarter’s athenaPractice and athenaFlow Customer Briefing takes place on February 17 at 2 p.m. ET. Join us as we share important product and company updates and answer any questions you may have.
Read more here -> https://ath…
updated 2021 MIPS Performance Year measure fixes
News, News | athenahealthCMS recently announced the suppression and truncation of two measures: Pneumococcal Vaccination Status for Older Adults (CMS127) and Body Mass Index (BMI) Screening and Follow-up (CMS69). See the communication for more details.
Read more…
Augmentin-ES dosage range check alert may not display
News, News | athenahealthathenahealth is investigating an issue where providers may not receive an alert when prescribing Augmentin-ES or its generic versions with a dose outside the recommended range for patients 3 months (90 days) to 3 years of age. See communication…
VVC Holding Corp. is now VVC Holding LLC
News, News | athenahealthVVC Holding Corp., a wholly owned subsidiary of athenahealth, Inc., has changed its name to VVC Holding LLC and is operating under the new name as of January 1, 2022. See the communication for more details.
Read more here -> https://a…
athenaPractice and athenaFlow Patient Landing Page webinar
News, News | athenahealthYou’re invited to the Patient Landing Page webinar taking place on February 2 at 2 p.m. ET.
Read more and register here -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0686f00000Eyddj.
Running PM Reports in Microsoft Excel
News, News | athenahealthAre you unleashing your reporting power using Microsoft (MS) Excel? Exporting athenaPractice reports to Excel allows you to create informative, spreadsheet-style reports.
Learn more here -> https://athenaflex.athenahealth.com/s/hcd-li…
Walmart and Sam’s Club pharmacies will no longer fill Promethazine/Codeine
News, News | athenahealthOn November 19, 2021, all Walmart and Sam’s Club pharmacies across the US implemented an update that will reject any order for Promethazine/Codeine and have asked that providers instead call the pharmacy to discuss alternatives. To that end,…
athenaPractice™ and athenaFlow™ v20.2 Service Layer Hotfix 1
News, News | athenahealthathenaPractice and athenaFlow v20.2 Service Layer Hotfix 1 resolves an issue where prescriptions signed in a previous document are showing in subsequent documents for that patient.
Read more here -> https://athenaflex.athenahealth.com…
2021 MIPS Performance Year Measure Fixes
News, News | athenahealthTo support our goal of delivering measure accuracy, we released athenaPractice™ and athenaFlow™ updates to address findings for three measures that may influence your 2021 performance year results.
Read more here…
2021 year-end checklist
News, News | athenahealthWe know there’s a lot to consider when closing out 2021 and entering 2022. That’s why we created a checklist of all the tasks you should consider as you prepare for the upcoming year. We hope you find it helpful!
Read it here -> h…
Medication Management with Simultaneous Chart Access
News, News | athenahealthWith athenaPractice and athenaFlow v20.2, you’ll experience improved performance in Medication Management, including the ability to minimize the Medication Management window while documenting or navigating to the patient chart. See the communication…
The athenaPractice and athenaFlow Dose
News, News | athenahealthCheck out the latest athenaPractice and athenaFlow updates.
Read here -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0686f00000FJ15m.
Take immediate action to address critical vulnerability
News, News | athenahealthThe Apache Software Foundation has released an emergency security advisory to address a remote code execution vulnerability potentially affecting Log4j versions 2.0-beta9 to 2.14.1. The Log4j is a widely used logging library and is used in v12.3.1…
an update from athenahealth CEO Bob Segert and Chief Customer Officer Bret Connor
News, News | athenahealthathenahealth enters into a definitive agreement to be acquired by affiliates of Bain Capital and Hellman & Friedman
Read more here -> https://www.centricityusers.com/wp-content/uploads/2021/12/athenahealth-update-11-22-2021.pdf
[Upcoming Webinar] Connect with athenahealth’s Bret Connor
News, News | athenahealthHear from Bret Connor and team on unlocking more value in partnership with athenahealth. On Tuesday, November 30 at 1 p.m. ET, athenahealth's Chief Customer Officer Bret Connor and his team share their vision for providing excellent customer…
Explore athenaEDI
News, News | athenahealthThis communication highlights our athenaEDI tools and offerings.
Read more here -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0686f00000E6rNt
Surescripts temporarily suppresses Sig field
News, News | athenahealthOn October 11, 2021, Surescripts determined that some Medication History response messages sent from three pharmacy software vendors may have contained inaccurate Medication History instructions because of a missing slash or dash character (/…
Customer Briefing – Nov. 18th
News, News | athenahealthThe Customer Briefing takes place on November 18 at 2 p.m. ET. Join us as we share important product and company updates and answer any questions you may have. We hope that you’ll join us!
Read more & register here -> https://at…
End of Support announcement for athenaPractice 12.3.X and athenaFlow 9.12.X
News, News | athenahealthBeginning August 1, 2022, we will no longer support athenaPractice 12.3.X, athenaFlow 9.12.X and related product versions.
Read more here -> Announcement Link
RCM Newsletter: No Surprise Medical Billing Legislation
News, News | athenahealthThis edition of the RCM Newsletter highlights the upcoming No Surprise Billing regulation.
Read the newsletter here -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0686f00000E579H
The athenaPractice and athenaFlow Dose
News, News | athenahealthThis edition of the athenaPractice and athenaFlow Dose newsletter includes content relating to the following topics: Medication Management updates, Success Community ideas, Success Community groups, Connections by athenahealth, No Surprises…
Submit your ideas on the Success Community
News, News | athenahealthThe new Ideas space on the Success Community allows you to share your feedback about our products and how they can be improved. We use the ideas, votes, and comments you post to help inform our planning process for future releases. Posting an…
Service Layer Hotfix 5 resolves medication duplication issue
News, News | athenahealthWe recently discovered an issue in athenaPractice™ v20.1 Service Layer Hotfix 4 where duplicate medications are being created in the Patient Chart. This occurs when synchronizing medications after closing the Med Portal window with pending…
Med Management: Patient Safety Advisory
News, News | athenahealthIn some cases, it is possible that SmartSig prescription translations may not match original prescription sigs as expected when using the SmartSig prescription translation tool.
Read more here-> https://athenaflex.athenahealth.com/s/h…
athenaPractice and athenaFlow RCM Newsletter
News, News | athenahealthIn this newsletter, we gather the top 10 most common workflow gaps and provide best practices for how to close them.
Read the newsletter here -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0686f00000D2Ki2
Thrive Summit 2021 Update
News, News | athenahealthDue to the recent increase in COVID-19 cases and the growing concerns regarding the Delta variant, we have decided to cancel Thrive Summit, originally planned for October 25-27 in Austin, TX.
Read more -> https://athenaflex.athenaheal…
Monitoring Performance in CQR Webinar
News, News | athenahealthThe Q3 Quality webinar, Monitoring Performance in CQR, is on September 9 at 2 p.m. ET. This webinar will provide helpful information for understanding your MIPS performance, factors that influence it, and how CQR can help you monitor it.
Read…
Quantity units retire early
News, News | athenahealthAs of August 17, the retired units are no longer available when adding or editing a new prescription for a selected list of medications. Guidance to select from available packages when editing prescriptions was not deployed. On August 24 at…
Join our partner, Phreesia, for a webinar
News, News | athenahealthWe invite customers to the “Be ahead of the curve: Provide a patient-centered intake experience” webinar taking place on August 26 at 2 p.m. ET.
Register here -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0696f00000C…
Customer Briefing – Join us
News, News | athenahealthWe invite athenaPractice and athenaFlow customers to the Customer Briefing webinar taking place on August 31 at 1pm.
Register here -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0696f00000CClUOAA1
Scheduling Tools Tips & Tricks
News, News | athenahealthThis month’s newsletter focuses on Scheduling tips and tricks.
Read more here -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0696f00000CClUPAA1.
Announcing the Thrive Summit Opening Day
News, News | athenahealthAnnouncing Jenn Lim from Delivering Happiness as our Thrive Summit 2021 Opening Day Keynote.
Learn more about the speaker here -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0686f00000Cknr0
Half Time on the Hill: A Midyear Checkup on Healthcare Policy
News, News | athenahealthWe’re inviting customers to join a webinar with the athenahealth Government Affairs team and special guest Nancy Macan McNally, Director of Government Relations at Van Ness Feldman, for a midyear check-up on August 5 at 2 p.m. ET. We will…
Join CHUG at Thrive Summit October 25-27 in Austin!
News, News | athenahealthDid you know a CHUG meet-up is happening during Thrive Summit 2021 on October 25? Come hear from your CHUG colleagues in Austin, TX and stay for the entire Thrive Summit.
Check it out -> https://athenaflex.athenahealth.com/s/hcd-libra…
Closing, Closing, Closing Tips & Tricks
News, News | athenahealthIn this rendition of the Revenue Cycle Management Newsletter we cover Tips and Tricks for Closing.
Read more -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0686f00000Cjyxg
join us for a webinar and learn something new
News, News | athenahealthAnnouncing the 2021 summer webinar series schedule for athenaPractice and athenaFlow.
Read more and register here -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0686f00000Ciq5c.
v22 Practice Management Webinar – May 24th
News, News | athenahealthWe’re inviting customers to join us on May 24 at 2 p.m. ET for our second installment of our v22 Practice Management webinar series.
Read more & register here -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0686f0000…
athenaPractice™ Reporting Best Practices
News, News | athenahealthThe May athenaPractice newsletter covers best practices for reporting within athenaPractice!
Read more here -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0686f00000BzHEp
athenaPractice & athenaFlow Quality: MIPS & CQR in 2021
News, News | athenahealthWe’re inviting customers to join us on May 7 at 11 a.m. ET for our Q2 Quality webinar covering the changes in CQR to help track MIPS performance.
Read more and register here -> https://athenaflex.athenahealth.com/s/hcd-librarypage?I…
v20.1 is now available!
News, News | athenahealthWe’re happy to announce that v20.1 is now generally available and includes enhancements and fixes to improve the usability and performance of features we previously introduced in v20.
Read more here -> https://athenaflex.athenahealt…
v22 Practice Management: Billing Module Enhancements
News, News | athenahealthWe’re hosting a webinar on April 28 covering the billing module enhancements coming in v22 of Practice Management.
Read more and register here -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0686f000009rRDP
athenaPractice™ A/R Follow-up Tips & Tricks
News, News | athenahealthThe April edition of the revenue cycle management newsletter features tips and tricks for A/R follow-up.
Read more here -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0686f000009rLrk
Update! The 2021 Spring Webinar series schedule
News, News | athenahealthWe’ve updated the dates and times of some of our 2021 Spring webinars to accommodate customers wanting to join all of our webinars.
Read more here -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0686f000009qZOd
Mark your calendar! join us for a webinar and learn something new
News, News | athenahealthWe’re announcing our 2021 Spring Webinar series and inviting customers to join us this Spring to learn something new.
Read more here -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0686f000009qMb3
athenaFlow – COVID 19 Vaccine Guide
News, News | athenahealthThis new COVID-19 Vaccine Guide provides customers with information and best practices.
Read more here ->https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0686f000009qFvw
athenaPractice – COVID-19 Vaccine Guide
News, News | athenahealthThis new COVID-19 Vaccine Guide provides customers with information and best practices.
Read more here -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0686f000009qFpP
Join us for a webinar – March 30 at 2 p.m. ET
News, News | athenahealthJoin our Government Affairs team for an update from Capitol Hill on Tuesday, March 30 at 2 p.m. ET. In this second installment of our Policy Ambassador webinar series, we’ll speak with the American Telehealth Association to discuss…
athenaPractice™ Customizing Your View
News, News | athenahealthThis month’s tips and tricks newsletter focuses on the individual end user’s experience and their ability to adjust and organize their work within athenaPractice.
Read more here -> https://athenaflex.athenahealth.com/s/hcd-library…
athenaPractice™ and athenaFlow™: v20 and beyond
News, News | athenahealthIn this communication we’re giving customers a glimpse into v22 while reminding them of the valuable resources they have for upgrading to v20 and some important deadlines they should be aware of for e-prescribing.
Read more here -> …
Severe Winter Weather: we’re here if you need us!
News, News | athenahealthWe’re reaching out to our customers in Texas to let them know to reach out if they’re in crisis.
Read more here -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0686f00000B3Ik7
athenaPractice – Practice Management Roadmap Webinar
News, News | athenahealthWe’re hosting a webinar in March 3 at 2 p.m. ET for customers interested in learning about upcoming releases and new features for Practice Management.
Read more here -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0686f0…
athenaFlow v20 – learn about all the new updates
News, News | athenahealthathenaFlow v20 brings many new features, clinical content, and enhancements! Most notably v20 provides customers with a fully integrated, cloud-based Medication Management module.
Read more here -> https://athenaflex.athenahealth.com/…
Back to Basics Tips & Tricks – athenaPractice – Practice Management Tools
News, News | athenahealthIn the February 2021 edition of the newsletter we cover basic tips and tricks for practice management.
Read more here -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0686f00000AXPPI
Join us for the Customer Briefing!
News, News | athenahealthWe’re inviting customers to the quarterly Customer Briefing webinar on February 18 at 2 p.m. ET.
Read more and register here -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0686f00000AXAvz
Join us for a webinar exploring the priorities for the 117th Congress and Biden Administration
News, News | athenahealthWe’re inviting customers to join us for a webinar focused on the healthcare priorities of the 117th Congress and the Biden Administration.
Learn more and register here -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0686…
Ask us anything: 21st Century Cures Act /// February 11 at 2 p.m. ET
News, News | athenahealthThis webinar encourages customers to ask us any questions they may have regarding the 21st Century Cures Act. Customers can ask their questions live during the webinar or submit them upon registration by entering them into the “Ask a Question”…
Quality Reporting Office Hours MIPS Eligibility & QSS
News, News | athenahealthWe’re hosting an hour long Quality Reporting Office Hours webinar on February 9 at 2 p.m. ET. Customers should register here -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0686f00000AWgkb
register and mark your calendar – February 3, 2021 at 2:00 p.m. ET
News, News | athenahealthWe’re hosting a webinar on February 3 at 2:00 p.m. ET which will cover key changes for Quality Programs, including MIPS, CPC+, and Medicaid PI. We’ll also cover our planned quality support for the 2021 performance year. Customers should…
Update from athenahealth
News, News | athenahealthAn update regarding a recent settlement with the Department of Justice.
Read more -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0686f00000AWnOC
Scheduling Tips & Tricks – January 2021
News, News | athenahealthIn the January 2021 edition of the newsletter we cover scheduling features that may be of use to our customers.
Read more here -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0686f00000AV6X2
Check out the updates in the new Clinical Content Specialties v20
News, News | athenahealthWe are happy to announce the availability of Clinical Content Specialties version 20! In this release, we improve forms to accommodate our new Medication Management solution and we resolve issues related to the Renal Evaluation-CCC form.
Read…
athenaPractice v20 is now available!
News, News | athenahealthathenaPractice v20 is an exciting release which brings many new features, clinical content, and enhancements – most notably a fully integrated, cloud-based Medication Management module. This integration not only aligns with required transmission…
Revenue Cycle Tips & Tricks // coming January 2021
News, News | athenahealthWe’re excited to share that beginning in January, a monthly athenaPractice Revenue Cycle Tips and Tricks newsletter will be sent out to our athenaPractice™ organizations throughout 2021. Each month, we’ll cover a different Revenue Cycle…
New CMS Updates for EPCS
News, News | athenahealthOn December 1, 2020, the Centers for Medicare & Medicaid Services (CMS) announced a finalized Requirement for Electronic Prescribing for Controlled Substances (EPCS) for a Covered Part D drug under a Prescription Drug Plan or an MA-PD plan…
Date change announcement: from April 2021 to October 2021
News, News | athenahealthAs we continue to navigate the COVID-19 pandemic, including uncertainty around future best practices for largescale events and meetings, we’ve decided to postpone our annual Thrive Summit (formerly Success Summit) once more from April…
athenaPractice™ and athenaFlow™ product roadmap webinar
News, News | athenahealthWant to learn more about what’s in the works for athenaPractice and athenaFlow? Join Vice President of Product Management, Chad Dodd, Thursday, December 17, 2020 at 2:00 p.m. ET, to hear a preview of the exciting developments for athenaPractice…
Now available! athenaPractice and athenaFlow v19.1
News, News | athenahealthWe are pleased to announce that athenaPractice and athenaFlow v19.1 is now available. athenaPractice and athenaFlow v19.1 includes all previously released hot fixes and patches for v19, as well as fixes released in 12.3 / 9.12 SP4. In this release,…
join our partner, Phreesia for a webinar: contactless intake during COVID-19 and beyond
News, News | athenahealth, UncategorizedOur partner Phreesia is hosting a webinar, Contactless Intake During COVID-19 and Beyond, on December 10, 2020 at 1:00 p.m. ET.
Read more and register here -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0686f000009xtvk
21st Century Cures Act: Update and Q&A
News, News | athenahealthJoin us on December 8, 2020 at 2:00 p.m. ET for an update and Q&A on the recent ONC timeline changes associated with the 21st Century Cures Act.
Learn more and register -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0…
Join our partner, SwervePay for a webinar on Patient Payments
News, News | athenahealthWe’re excited to invite you to the "Patient Payments: Collecting them with ease in an uneasy time" webinar hosted by our partner, SwervePay on December 3, 2020 at 1:00 p.m. ET. Join us to explore how your office can automate and enhance your…
athenaPractice and athenaFlow | The Dose Newsletter
News, News | athenahealthLearn what’s happening this quarter with athenaPractice and athenaFlow!
Read here -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0686f000009x6W0
join us for a fall webinar and learn something new
News, News | athenahealthAnnouncing the kickoff of the Fall Webinar Series with our first v20 Readiness Wednesday session.
Access the recording now -> HERE
upgrade to eSM 4.4.3 today
News, News | athenahealthWe were recently notified by our partner Surescripts of an issue in the eSM application, which can cause drug strengths greater than 15 characters to be truncated.
This issue has been fixed in eSM 4.4.3, which is now available. We advise…
21st Century Cures Act FAQ
News, News | athenahealthA new 21st Century Cures Act FAQ is now available. We also include links to on demand webinars on the topic, for additional support.
Read more - > HERE
End of Life and End of Service for InfoScan formularies
News, News | athenahealthWe are writing to inform you of an End of Life and End of Service for InfoScan formularies effective July 1, 2021.
Read more -> HERE
Q3 Quality Reporting Update
News, News | athenahealthThe third quarter of the year is an important time for finalizing performance improvement efforts related to quality programs. To help you and keep you focused on your efforts, we’re sharing some key updates with you. In this communication,…
End of Life and Support Announcement
News, News | athenahealthEffective July 1, 2021, the End of Life & End of Support will take place for the products below:
CPS 12.2.X, which includes all CPS 12.2 Service Packs and related products
CEMR 9.10.X, which includes all CEMR 9.10 Service Packs…
Important Updates to Appropriate Use Criteria (AUC) and SUPPORT Act
News, News | athenahealthTwo CMS regulations, AUC and Section 2003 of the SUPPORT Act related to Medicare Part D - EPCS programs, have recently been updated. Both updates can potentially impact your current plans to adopt EPCS and upgrade to v20 before year end.
Read…
patient payments – taming the wild side of practice revenue
News, News | athenahealthWe’re pleased to invite you to a webinar hosted by our partner, SwervePay, on August 27, 2020 at 1 p.m. ET. Listen as Trischa Blok, Software Application Specialist for Family Care Physicians, shares her experience with SwervePay and discusses…
Security Vulnerability in all versions of eScriptMessenger
News, News | athenahealthThere is a security vulnerability with Surescipts eScriptMessenger. All versions are susceptible. This security vulnerability impacts all sites using athenaPractice or athenaFlow for electronic prescribing. Impacted customers are advised to…
The Road to Recovery: Leveraging Phreesia to Rebuild Your Schedules
News, News | athenahealthJoin us on July 17, 2020 for a webinar with our partner, Phreesia on rebuilding schedules.
Learn more and register - > HERE
protect your practice from eScriptMessenger’s security vulnerability
News, News | athenahealthWe’re reaching out to your athenaPractice and athenaFlow customers on July 10, 2020 to inform them of the security vulnerability with Surescipts’ eScriptMessenger. All versions are susceptible. This security vulnerability impacts all sites…
join us for a webinar on MIPS & Medicaid HIE Sending Health Information Measure Review
News, News | athenahealthWe invite customers to register for the MIPS & Medicaid HIE Sending Health Information Measure Review webinar taking place on July 16, 2020 at 2 p.m. ET
Register -> HERE
21st Century Cures Act – athenahealth is on it!
News, News | athenahealthWe’re reaching out to athenaFlow and athenaPractice customers on July 7 inviting them to register for the 21st Century Cures Act webinar on July 21, 2020 at 1pm ET. Register -> HERE
Register for the Medicaid HIE Request/Accept Measure Review Webinar on July 9
News, News | athenahealthWe’re reaching out to athenaFlow and athenaPractice customers on July 2 and July 8 to remind them to register for the Medicaid HIE Request/Accept Measure Review webinar taking place on July 9 at 2PM ET. Register -> HERE
Join us for a deep dive into the future of healthcare
News, News | athenahealthOn September 17-18, we will be hosting a 2-day virtual thought leadership event: Healthcare’s Next Act. This event will bring together customer and prospect healthcare leaders from across the country to participate in conversation and gain…
new sunset date and regulations coming in 2021
News, News | athenahealthWe write to inform customers that Surescipts SCRIPT 10.6 is now extending its sunset date to September 1, 2021. We take this opportunity to also remind customers of new regulations coming in January 2021. Read more -> HERE
join us for a summer webinar and learn something new
News, News | athenahealthThe Summer Webinar series for athenaPractice and athenaFlow customers begins July 1, 2020, and includes Medicare HIE Review Sessions, Customer Briefings, Partner Webinars, and v20 Readiness Wednesday sessions. Read more & Sign up -> …
Quality Reporting: Mid-Year Considerations
News, News | athenahealthA message to customers providing them with resources to prepare them for quality reporting. Read more -> HERE
We’re Updating the Customer Portal
News, News | athenahealthWe’re updating the Customer Portal to reflect new branding and changing the site URL. Read more -> HERE
a message from athenahealth
News, News | athenahealthA message from athenahealth to share the company stance on racial injustice. Read more -> HERE
keep your organization protected with Windows 7 ESU
News, News | athenahealthAnyone is who is still using Windows 7, regardless of which product they use, is vulnerable to security threats. We have worked with Microsoft to offer an extended security program for Windows 7 until January 12, 2021. We encourage anyone still…
explore your new home for online training
News, News | athenahealthWe’re excited to announce that all online training courses formerly on Centricity Learning are now available on the athenahealth Learning Portal! Read more -> HERE
announcing Thrive by athenahealth, rescheduled from October 2020 to April 2021
News, News | athenahealthAs we continue to draw customers together under the athenahealth umbrella, I’m pleased to announce a new event in April 2021 that combines the CHUG conference with athenahealth’s annual summit. Thrive Summit will be held April 7-9, 2021…
The new Learning Portal is coming June 8, 2020 – are you ready?
News, News | athenahealthWe’d like to remind you that we’re transitioning all online training courses from Centricity Learning to the athenahealth Learning Portal on June 8, 2020. Learn more -> HERE
automating patient revenues in a touch-free environment
News, News | athenahealthWe’re pleased to invite you to a webinar hosted by our partner, SwervePay, on June 11, 2020 at 1 p.m. ET, covering a touch-free solution for optimizing patient collections. Learn more & register -> HERE
be alert for phishing attempts
News, News | athenahealthOn May 14, 2020, a phishing email was sent to an athenahealth customer in an attempt to fraudulently collect a payment. Read more about this incident here -> https://centricity.athenahealth.com/s/hcd-librarypage?Id=0686f000007wRT1
&nb…
Curious about the CARES Act? Join us for a webinar May 20
News, News | athenahealthDuring this webinar, we’ll explore government action to date on COVID-19 and discuss key healthcare provisions and programs. Topics will include the Paycheck Protection Program, Provider Relief Fund, and the recent surge in telehealth adoption.
Read…
get ready for the new athenahealth Learning Portal
News, News | athenahealthWe’re excited to share that we’re transitioning all online training courses from Centricity Learning to the athenahealth Learning Portal in June.
Read more here -> https://centricity.athenahealth.com/s/hcd-librarypage?Id=0686f0000…
Join us for a webinar on the MIPS and Medicaid Patient Access measure on May 14
News, News | athenahealthWe’ve replaced the previously announced partner webinar hosted by HealthGrid with a session titled “MIPS & Medicaid Patient Access Workflow Review.”
Interested in improving your results for Patient Access? We invite you to join…
Join us for a webinar on Health Information Exchange (HIE) April 29, 2020
News, News | athenahealthDo you want a better understanding of the MIPS Receiving and Incorporating Health Information measure? Join us for a webinar on April 29, 2020, at 2:30 p.m. ET for a review of the measure and the workflows that will help you meet it.
Learn…
Introducing CARES Act hotline
News, News | athenahealthA letter from Bret Connor outlining information and resources relevant to the CARES Act, including the newly established hotline and a grid of programs associated with the CARES Act. Read it here -> https://centricity.athenahealth.com/s…
Join Phreesia to learn about Zero-Contact Patient Intake
News, News | athenahealthWhile many providers have shifted to telehealth to reduce the spread of COVID-19, some patients still require in-person care. We’re pleased to partner with Phreesia for a webinar on Thursday, April 30 at 1 p.m. ET covering Zero-Contact Intake,…
A message from Chad Dodd on Surescripts, COVID-19, and v20
News, News | athenahealthSurescripts is extending its deadline to sunset SCRIPT version 10.6 beyond December 1, 2020. The new date has not been announced, and we are informing customers of the change and confirming that we’re proceeding with v20 release plans. Read…
supporting you through COVID-19 and beyond
News, News | athenahealthWe’re pleased to invite you to a webinar on Tuesday, April 7, 2020 at 2 p. m. ET to learn how we’re working to help your organization during the COVID-19 outbreak and beyond. Click here to REGISTER
Joins us for a spring webinar, and learn something new
News, News | athenahealthAs we inch our way into spring, we’re excited to announce our Spring Webinar series! These sessions are designed to help you increase efficiency, enhance care quality, and strengthen financial performance while keeping you up-to-date on product…
we’re ending support for BMAC; here’s what you need to know
News, News | athenahealthIn conjunction with the release of C-Now, we’re also ending support for BMAC beginning with v20, which will be released later this year. All BMAC workflows can be transitioned into C-Now to take advantage of its improved features. Read More…
a message from Chairman & CEO Bob Segert
News, News | athenahealthWe are in the midst of one of the most profound crises of our lifetimes. My heart goes out to you, the healthcare heroes, for being on the front lines relentlessly fighting this pandemic. Read more -> here
confirm with the lab before sending COVID-19 tests
News, News | athenahealthTo avoid unnecessary delays in diagnosis, ordering providers should first confirm that the receiving lab is able to test for COVID-19. READ MORE HERE
COVID-19: We’re here for you
News, News | athenahealthWe want you to know that we are thinking of you on the front lines of managing Coronavirus Disease 2019 (COVID-19). While you are navigating this rapidly evolving situation, we are taking every step to ensure that athenahealth is prepared to…
Action required before Microsoft’s mandatory security update
News, News | athenahealthThere is a security vulnerability in Microsoft’s default configurations. Microsoft will release a required security update in the second half of 2020 that addresses the issue, and in the meantime we’ll provide instructions for users to prepare…
The Dose | Ambulatory Practice Solutions
News, News | athenahealthDon’t miss the latest on Ambulatory Practice Solutions from athenahealth! Read full article for helpful resources, information, and more.
2019 novel coronavirus (2019-nCoV) update
News, News | athenahealth Earlier this week we reached out with initial information on the 2019 novel coronavirus (2019nCoV). CDC released an update today, please read full article for details.
Patient Safety Alert
News, News | athenahealthWe are actively investigating an issue where the Quantity Qualifier may not save as expected in the Rx Refill Form. When entering a medication using the Update Medication form for the first time, a provider can define the dosage type. However,…
your customer success manager is ready to help
News, News | athenahealthJust a few months ago in September, I shared the exciting news that we were expanding athenahealth’s Customer Success model to all Centricity customers supported by athenahealth. If you missed that communication or need a reminder, I’ve…
tracking the 2019 novel coronavirus (2019-nCoV)
News, News | athenahealthWe’re actively monitoring the spread of the 2019 novel coronavirus (2019-nCoV) now global in reach having been reported in a growing list of international locations. We understand that this has potential effects for you and your patients…
Be in the Know with These New Webinars
News, News | athenahealthWe’re excited to announce that we’re adding new webinars to our Winter Webinar Series, including several webinars designed to help you prepare for the mandatory v20 update by covering topics like tech planning, EPCS, Dr. First, and more.…
Thank You for Your Continued Partnership
News, News | athenahealthIt was great seeing many of you in October at CHUG. While there, I had the opportunity to speak to a lot of customers and talk through your questions and concerns. I wanted to share a few thoughts based on those conversations, along with an…
Upcoming Centricity Version Updates
News, News | athenahealthtwo releases are coming up, v19 and v20
We’re pleased to announce two upcoming releases, v19 and v20, for Centricity™ Practice Solution and Centricity EMR. Both releases include several new benefits and usability updates. Please read…
athenahealth CEO Bob Segert discusses the future
News, News | CHUG NewsOne of our members found this recent article which we think provides some great insight into the future of athena and Centricity.
One year ago, it was announced that athenahealth would be acquired by private equity firms Veritas Capital and…
Be in the know with these new webinars
News, News | athenahealthWe’re excited to announce our Winter Webinar Series! The webinars in this series are designed to help you increase provider efficiency, enhance care quality, and strengthen financial performance, as well as keep you up to date on product and…
Update your URLs by December 31 to avoid loss of functionality
News, News | athenahealthThere are URLs within Centricity™ Practice Solution and Centricity EMR that must be updated to maintain certain product functionalities. The URLs are changing as a result of these solutions moving off GE’s hosted services to athenahealth’s.…
Value-Based Care Survey
News, News | athenahealthYour input and feedback are valuable in helping us assess your organization’s current and future participation in value-based payment contracts and care delivery programs. Your participation in the Value-Based Care: Current and Future Plans…
Customer Portal Maintenance
News, News | athenahealthScheduled customer portal maintenance
The customer portal will be undergoing planned maintenance from 2 a.m. – 7 a.m. ET on Sunday, November 3, 2019. During this time period, you’ll be able to view information on the portal, but will…
Increase Revenue with Phreesia Patient Intake
News, News | athenahealthJoin us for a webinar hosted by Phreesia, the 2019 KLAS Category Leader in Patient Intake Management, to learn how you can improve patient
payments and drive collections. The webinar will be on Tuesday October 29 at 1 p.m. ET. For more information…
The Dose: Ambulatory Practice Solutions
News, News | athenahealthWelcome to your first issue of The Dose newsletter – your quarterly roundup of news, updates, and resources from athenahealth! We’ll include helpful links and information in each issue, so you may want to save the newsletters to reference…
CHUG: Reminder: 2015 Edition CEHRT Requirements: 1 week left
News | athenahealth, News | CHUG NewsWe’re committed to supporting your preparation for the 2019 CMS (Medicare and Medicaid) quality payment programs. For those reporting on the Promoting Interoperability performance category, you must be on 2015 Certified Electronic…
Only 6 Weeks Left!
News | athenahealth, News | CHUG NewsWe’re committed to supporting your preparation for the 2019 CMS (Medicare and Medicaid) quality payment programs.
For those reporting on the Promoting Interoperability performance category, you must be on 2015 Certified Electronic Health…
Webinar: Improve Your Patient Intake
News | CHUG News, News | Webinars
Want to find out how practices across the country are transforming their patient intake process? Register for a live webinar to hear how organizations like yours are implementing digital intake technology.
Hosted by HealthAsyst, an…
Reminder: Virence Health Briefing
News | athenahealth, News | Virence, News | WebinarsThe next edition of the Virence Health Briefing webinars is set for August 15, 2019. In this webinar, we’ll provide a company update, share important product information, and answer any questions you may have.
Virence Health Briefing
For…
Top 10 Reason’s to Attend CHUG Fall 2019!
News | CHUG NewsSpecial thanks to Quatris-Healthco for coming up with this great list to entice you to join us for the CHUG Fall 2019 Conference!
Dust off your Mickey Mouse ears as CHUG heads to Orlando October 17-19. Whether you're considering attending…
Do you have a plan for becoming 2015 CEHRT compliant?
News | athenahealth, News | Virence, News | WebinarsOnly 9 weeks left … do you have a plan for becoming 2015 CEHRT compliant?
As your partner in achieving better healthcare outcomes, we’re committed to supporting your preparation for the 2019 CMS (Medicare and Medicaid) quality payment…
Summer Webinar Series Announced
News | athenahealth, News | Virence, News | WebinarsDear Centricity™ Practice Solution and Centricity EMR Customers:
We are excited to announce our summer webinar series! This series is designed to help you increase provider efficiency, enhance care quality, and strengthen financial performance…
Important Update: Service Pack 2 & 3 Hotfixes
News | athenahealth, News | CHUG News, News | VirenceWe’re pleased to announce that the hotfixes for CentricityTM Practice Solution 12.3 and Centricity EMR 9.12 Service Pack 2 and Service Pack 3 are now available to download and install. We recommend that any customer planning to report for…
Registration Discounts END July 31st!
News | CHUG NewsThe Saver Discount ends July 31st! Register before then and save $50 off your registration.
Special Discounts Available!
If you are a first time attendee, you are eligible for a $50 discount off your full conference registration. To…
Ransomware threat – act now to protect your data
News | athenahealth, News | Best Practices, News | VirenceDear Centricity™ Customers:
There has been a global uptick in a wide variety of ransomware campaigns in recent weeks. To protect yourself and your data, we’re urging you to take action to make sure your software systems are up-to-date.
Login…
*Reminder* – Customer Portal Changes are Coming
News | athenahealth, News | VirenceDear Centricity™ Customers:
We continue to come together to transform our business and reorganize our resources to integrate athenahealth and Virence Health into a single operating model. As a reminder, you will soon experience changes…
SERVICE PACK 3 – ACHIEVES GENERAL AVAILABILITY
News | athenahealth, News | VirenceDear Centricity™ EMR Customers:
We’re pleased to announce that Service Pack 3 for Centricity EMR 9.12 became Generally Available for download and install on Friday, June 21. Service Pack 3 includes over 25 stability, performance, and…
Upcoming Changes to the Customer Portal
News | athenahealth, News | VirenceDear Centricity™ Customers:
We continue to come together to transform our business and reorganize our resources to integrate athenahealth and Virence Health into a single operating model. As part of this ongoing initiative, you will soon…
HOSPITAL CONNECT 2.0 IS NOW GENERALLY AVAILABLE
News | athenahealth, News | VirenceHOSPITAL CONNECT 2.0 IS NOW GENERALLY AVAILABLE, MARKING ANOTHER IMPORTANT STEP IN ADVANCING INTEROPERABILITY
Dear Centricity™ Practice Solution and Centricity EMR Customers:
We’re excited to announce that Hospital Connect 2.0 is now…
TOMORROW – JUNE VIRENCE HEALTH BRIEFING
News | Virence, News | WebinarsDear Centricity™ Practice Solution and Centricity EMR Customers:
Virence Health Briefing
June 20th, 2019
30 Minutes | 2:30PM to 3:00PM ET / 11:30AM to 12:00PM PT
Register here: http://click1.gehealthcare.com/kS0b10v20By00H1rga0Uh0S
Log…
SAVE THE DATE – June Virence Health Briefing
News | Virence, News | WebinarsDear Centricity™ Practice Solution and Centricity EMR Customers:
Virence Health Briefing
June 20th, 2019
30 Minutes | 2:30PM to 3:00PM ET / 11:30AM to 12:00PM PT
Register here: http://click1.gehealthcare.com/kS0b10v20By00H1rga0Uh0S
Log…
*REMINDER* – TOMORROW Patient API Webinar
News | Virence, News | WebinarsDear Centricity™ Practice Solution and Centricity EMR Customers:
Patient API
June 13th, 2019
1 hour in duration from 2:30PM to 3:30PM ET / 11:30AM to 12:30PM PT
Register here: http://click1.gehealthcare.com/a002010arS0g00aSTHvBhy1
Log…
DEADLINE IS FRIDAY!! – Call for Presentations
News | CHUG NewsSUBMIT YOUR ABSTRACT NOW BEFORE IT'S TOO LATE!
The CHUG Board invites all persons interested in athenahealth's Centricity ambulatory products to submit topics to be considered for presentations at the CHUG Fall 2019 Conference.
When reviewing…
*REMINDER* – TOMORROW CDA/Patient Portal Webinar
News | Virence, News | WebinarsDear Centricity™ Practice Solution and Centricity EMR Customers:
CDA/Patient Portal
June 11th, 2019
1 hour in duration from 2:30PM to 3:30PM ET / 11:30AM to 12:30PM PT
Register here: http://click1.gehealthcare.com/p0h00S2a9S0r0SvH110ygB0
Log…
ONC 2015 Edition CEHRT Readiness
News | CHUG News, News | VirenceDear Centricity™ Practice Solution and Centricity EMR Customers:
As your partner in achieving better healthcare outcomes, we are committed to supporting your preparations for the 2019 CMS (Medicare and Medicaid) quality payment programs.…
*REMINDER* – TOMORROW 12.3/9.12 Upgrade + SP3, Hot Fix Webinar
News | Virence, News | WebinarsDear Centricity™ Practice Solution and Centricity EMR Customers:
12.3/9.12 Upgrade + SP3, Hot Fix Webinar
June 6th, 2019
1 hour in duration from 2:30PM to 3:30PM ET / 11:30AM to 12:30PM PT
Register here: http://click1.gehealthcare.com/gR0ghv10r00aHS01S0028By
Log…
*REMINDER* – THURSDAY What Steps Do I Need to Take Webinar
News | Virence, News | WebinarsDear Centricity™ Practice Solution and Centricity EMR Customers:
"What Steps Do I Need to Take?"
June 27th, 2019
1 hour in duration from 2:30PM to 3:30PM ET / 11:30AM to 12:30PM PT
Register here: http://click1.gehealthcare.com/X110ycH0v200SBhgr00aSV0
Log…
*REMINDER* – Azure Active Directory Webinar TODAY
News | CHUG News, News | Virence, News | WebinarsDear Centricity™ Practice Solution and Centricity EMR Customers:
Azure Active Directory Webinar
June 4, 2019
1 hour in duration from 2:30PM to 3:30PM ET / 11:30AM to 12:30PM PT
Register here: http://click1.gehealthcare.com/uQv000gHh1012700ByrSSa0
Log…
CHUG Fall 2019 Registration Open NOW!
News | athenahealth, News | CHUG NewsPlease join us at the CHUG Fall 2019 Conference in Orlando, Florida, October 17-19, as we discuss "Continued Journey to Success...Centricity and athenahealth"
Success is not an event, it is a process. Success doesn't just happen, it requires…
Azure Active Directory: Integrate Now
News | VirenceDear Centricity™ EMR and Centricity Practice Solutions Customers:
In the context of your readiness for 2019 quality reporting programs and the need to use 2015 CEHRT, we want to bring to your attention an activity that can be pursued separately…
REMINDER: CEHRT Webinar Series Begins Tomorrow
News | Virence, News | Webinars
The first of several webinars for the ONC 2015 Edition CEHRT Webinar Series begins tomorrow at 2:30pm EST. The Webinar is titled: HIE: Receive, Incorporate & Provide Patients Electronic Access What You Need to Know for 2019 and is scheduled…
Health Briefing Recording and Slides NOW AVAILABLE!
News | VirenceGOOD NEWS!
The Health Briefing for Centricity Practice Solution and Centricity EMR Community Health Center customers that was previously held on Friday May 10, 2019 is now available to listen to via the Customer Portal. In addition to the…
ONC 2015 Edition CEHRT Webinar Series Schedule
News | Virence, News | WebinarsDear Centricity™ Practice Solution and Centricity EMR Customers:
Building on the content we already shared in our recent ONC 2015 Edition Preparedness webinar, we have created a new webinar series on the topic to support your transition.…
New ONC 2015 Edition CEHRT Webinar Series
News | Virence, News | WebinarsDear Centricity™ Practice Solution and Centricity EMR Customers:
Building on the content we already shared in our recent ONC 2015 Edition Preparedness webinar, we have created a new webinar series on the topic to support your transition.…
Product Issue Update: Electronic Prescription Renewals
News | CHUG News, News | VirenceDear Centricity™ Practice Solution and Centricity EMR Customers:
We would like to provide an update on the product issue notice sent to you on May 6, 2019 concerning electronic prescription renewal requests.
Log into the Customer Portal and…
ONC 2015 CEHRT: We Want to Hear from You
News, News | CHUG News, News | VirenceDear Centricity™ Practice Solution and Centricity EMR Customers:
As you prepare for the 2019 CMS (Medicare and Medicaid) quality payment programs, we want to make sure you have the resources you need for 2015 Edition CEHRT preparedness.…
Known Product Issues: Electronic Prescription Renewal
News, News | athenahealth, News | VirenceDear Centricity Practice Solution and Centricity EMR Customers:
We would like to direct your attention to two important product issues with electronic prescription renewal requests:
Issue #1: The medication in the message to the pharmacy…
CHUG FALL 2019 – Call for Presentations
News | CHUG NewsCHUG needs users like you to present sessions or lead discussions that are important and relevant to Centricity EMR and Practice Management users! Receive a discounted conference registration fee if you are selected to present a session during…
IMPORTANT PRODUCT NOTICE: Windows 10 Impact on Centricity Practice Solution
News, News | athenahealth, News | CHUG NewsDear Centricity Practice Solution Customers:
As your essential partner for better healthcare outcomes, we wanted to inform you of an issue with the Microsoft Windows 10 update build 1809. If you update to this version, after a user logs in…
Encore of ONC 2015 Edition Compliance Webinar Added to Series
News, News | athenahealth, News | CHUG News, News | WebinarsDear Centricity™ Practice Solution and Centricity EMR Customers:
Spring flowers are beginning to bloom, so we are getting ready to wrap up our winter webinar series.
Before we do, we’ve scheduled an encore performance of an important…
athenahealth Integration Status Update
News, News | athenahealth, News | CHUG NewsDear Centricity™ Practice Solution and Centricity EMR Customers:
We are now eight weeks into the merger with athenahealth, and I am writing to reassure you that, although our corporate name has changed, our commitment to you is unwavering.…
*REMINDER* Virence Health Briefing – April 18, 2019
News, News | VirenceDear Centricity™ Practice Solution and Centricity EMR Customers:
I would like to invite you to the next edition of our monthly Virence Health Briefing webinars on Thursday, April 18, 2019. We will provide an update on our company transition,…
Virence Health Briefing – April 18th, 2019
News, News | VirenceDear Centricity™ Practice Solution and Centricity EMR Customers:
I would like to invite you to the next edition of our monthly Virence Health Briefing webinars on Thursday, April 18, 2019. We will provide an update on our company transition,…
PDMP: No -Cost Solution to Help Manage Opioid Prescriptions and Usage
News, News | VirenceDear Centricity™ Practice Solution and Centricity EMR Customers:
We are pleased and excited to announce the release of our Prescription Drug Monitoring Program (PDMP) solution designed exclusively to help meet your practice’s medication…
Virence Asking for Enhancement Requests
News, News | VirenceNow is your chance to request those enhancements that you have been wanting for a while.
Through April 19th, Virence is asking for submissions for "quick win" enhancements that they can incorporate that may not take a lot of programming or…
New Webinar on ONC 2015 Edition Compliance Added to Series
News | CHUG News, News | Virence, News | WebinarsDear Centricity™ Practice Solution and Centricity EMR Customers:
Happy spring! It may be spring, but our winter webinar series is still in full swing. In fact, we urge you to attend an important new webinar we’ve added to the series,…
Webinar Tomorrow – SimpleChart: Document with Remarkable Speed
News, News | CHUG News, News | WebinarsCentricity™ Practice Solution and Centricity EMR Winter Webinar Series
"SimpleChart: Document with Remarkable Speed" (Encore)
Thursday, March 28th, 2019
2:30pm - 3:00pm EDT (11:30am - 12:00pm PDT)
Value-based care is here, and Virence…
REMINDER – MGMA Webinar “Population Health: Managing Chronic Disease Patients Efficiently and Cost Effectively”
News, News | CHUG News, News | WebinarsThere is still time to register!
Don't miss this webinar titled: "Population Health: Managing Chronic Disease Patients Efficiently and Cost Effectively" featuring CHUG President, Tracie Koepplin, BSN, Master Cert., Health Informatics Clinical…
*REMINDER* Virence Health Briefing – March 21, 2019
News, News | CHUG News, News | WebinarsDear Centricity™ Practice Solution and Centricity EMR Customers:
Virence would like to invite you to the next edition of our monthly Virence Health Briefing webinar on Thursday, March 21, 2019 at 2:30pm-3:00pm EDT (11:30am-12pm PDT).
Click…
MGMA Winter Webinar Series Registration
News, News | Virence, News | WebinarsDear Centricity™ Practice Solution and Centricity EMR Customers:
I hope you are taking full advantage of our winter webinar series. We are excited to announce that the registration link for the MGMA-hosted population health webinar on…
IMPORTANT UPDATE: Virence User Conference
News, News | VirenceDear Virence Health customer,
We are reaching out to you today to inform you that, after much consideration, we will not be holding the Virence Health Customer Summit (formerly known as Centricity™ LIVE) this year. As you are aware from…
REMINDER: URGENT – ACTION REQUIRED: Update Surescripts Servers to TLS v1.2 by 2/24/2019 or Lose Functionality
News, News | CHUG News, News | VirenceDearCentricity™ Customers:
REMINDER: Customers need to update any servers that host Surescripts products (eSM, SMPP, DM, ACM) to TLS 1.2 before February 24, 2019. You will also need to verify that your external IP address is also utilizing…
Important Virence Health Announcement
News | VirenceToday Virence Health expanded its ability to deliver differentiated customer value
This is an exciting day for Virence Health and our customers, as we just announced the closing of our merger with athenahealth. This important milestone takes…
Billing Module Impacted
News | VirenceDear Centricity™ Practice Solution Customers:
As your essential partner for better healthcare outcomes, we are dedicated to collaborating with you to ensure your Centricity solutions are meeting the needs of your practice. This message…
Virence Health Briefing on February 21, 2019
News | CHUG News
Dear Centricity™ Practice Solution and Centricity EMR Customers:
Virence would like to invite you to the next edition of our monthly Virence Health Briefing webinars on Thursday, February 21, 2019. We will provide an update on our…
URGENT – ACTION REQUIRED: Update Surescripts Servers to TLS v1.2 by 2/24/2019 or Lose Functionality
News | CHUG News, News | VirenceDear Centricity™ Customers:
As your essential partner for better healthcare outcomes, we are committed to keeping you informed of important changes that affect our technology.
The purpose of this communication is to inform you that Surescripts…
REMINDER: Virence Health Briefing on January 9, 2019
News | VirenceJanuary 4, 2019
Dear Centricity™ Practice Solution and Centricity EMR Customers:
I would like to remind you that we will hold the next edition of our monthly Virence Health Briefing webinars on Wednesday, January 9, 2019. We will provide…
New Customer Success Model
News | CHUG NewsDear Centricity™ Practice Solution and Centricity EMR Customers:
Virence Health has embarked on a transformative journey to deepen our relationship with you and reimagine how we serve you. We are passionate about your success, and we are…
CHUG 365: Important information from the CHUG Board’s Meeting with Virence Health
News | CHUG NewsDear CHUG Community,
Last week members of the CHUG Board had the opportunity to sit down and have a meeting with Bob Segert, the new CEO of Virence Health and Chad Dodd, VP of Ambulatory Practice Solutions. This was a positive and encouraging…
CPS CEMR Comm: Candidly, how are we doing?
News | CHUG NewsDear Centricity™ Practice Solution and Centricity EMR Customers:
We rely on candid insight from you to provide products and services that exceed your expectations and contribute to your organization’s success. How are we doing?
We encourage…
RSVP: Oregon Centricity User Group Meetings
News | CHUG NewsWe would like to invite you to join our Round Table discussion with Virence executives in these upcoming Centricity User Group meetings.
Locations
Portland, Oregon
Providence St. Vincent Medical Center
Souther Classroom
Presented…
REMINDER: Virence Health Briefing on November 29, 2018
News | CHUG NewsDear Centricity™ Practice Solution and Centricity EMR Customers:
I hope you and your families had a wonderful Thanksgiving. I would like to remind you of our invitation to the next edition of our monthly Virence Health Briefing webinars on…
Virence Health Briefing on November 29, 2018
News | CHUG News, News | VirenceDear Centricity™ Practice Solution and Centricity EMR Customers:
Chad Dodd, Vice President and General Manager, Ambulatory Practice Solutions, would like to invite you to the next edition of our monthly Virence Health Briefing webinars…
IMPORTANT PRODUCT NOTICE: Billing Module Impacted
News | VirenceNovember 15, 2018
Dear Centricity™ Practice Solution Customers:
As part of the Centricity Practice Solution (CPS) 12.3 release, we made a significant investment in updating the technology powering CPS’ User Interface. This technology…
CHUG Board Announcement: Veritas Acquisition of athenahealth
News | CHUG NewsThe CHUG Board would like you to know we stand with you as fellow Centricity users. We will do our best to keep you up-to-date. When we have information we will pass it to you through email or news blasts and on our web/social sites. We understand…
Important Announcement Regarding Virence Health
News | CHUG News, News | VirenceToday we announced some exciting news. Our partner, Veritas Capital, has agreed to acquire athenahealth, a leading provider of network-enabled services for hospital and ambulatory clients nationwide. As part of the acquisition, Virence and athenahealth…
CHUG Nashville: Know Before You Go!
News | CHUG NewsCHUG Fall 2018 is one week away! Here are some final details and reminders as you prepare for the conference.
Before You Arrive
Download the Mobile App (Now Live!)
Before you head to Nashville, make sure to download our CHUG Mobile…
CHUG Fall 2018 is Three Weeks Away! Learn How to Make the Most Out of Your Conference Experience!
News | CHUG NewsDon't miss out on all of the great education and networking opportunities being offered at this year's conference!
New Users or New to CHUG Breakfast:
Friday, November 9th - 7:00 am - 7:45 am
If this is your first CHUG or you haven't attended…
New Name, New Look: Still Your Partner in Achieving Better Outcomes
News | CHUG News
The day has finally come. The Value-Based Care business has a new name. Please see the message below from our new CEO and Chairman of the Board, Bob Segert.
As we move forward on this journey, we will continue to share more information about…
Customer State of the Union Address on October 18, 2018
News | VirenceChad Dodd, Vice President and General Manager, Ambulatory Practice Solutions, would like to invite you to a very special Customer State of the Union webinar on Thursday, October 18, 2018. Bob Segert, our new Chairman and Chief Executive Officer,…
Today is the Last Day to Guarantee a Spot in the CHUG Hotel Room Block! Register Now!
News | CHUG NewsThe CHUG Hotel Room Block closes TODAY!
Nashville is very popular this time of year and after the room block cuts off, availability at the discounted room rate will be extremely limited.
Don't wait until it's too late - Click the button…
CHUG Fall 2018 Saver Discount is Now Available!
News | CHUG NewsJoin CHUG for an unforgettable time in Music City - Nashville, Tennessee!
Now more than ever before, Healthcare organizations need data. Not presented in the same old way, we need meaningful analytics with comprehensive actionable data…
REMINDER: Customer State of the Union Address on July 26, 2018
News | VirenceDear Centricity™ Practice Solution and Centricity EMR Customers:
Chad Dodd, Vice President and General Manager, Ambulatory Care Management, would like to remind you about a special Customer State of the Union webinar on Thursday, July…
Centricity Payer Connect Video
News | VirenceCentricity Payer Connect enables payers and providers to collaborate in the new value-based payment world by facilitating the exchange of clinical information and providing care gap and HCC risk adjustment information embedded into your workflow…
CHUG Fall 2018 Keynote Speaker Announced!
News | CHUG NewsSomava Stout, MD, MS (Soma)has dedicated her career to improving health, wellbeing and equity through the development of thriving people, organizations and communities. She has worked as a primary care internist and pediatrician in the safety…
New Spring and Summer Webinar Series
News | VirenceThe Ambulatory Care Management business is continuing to invest in your success. Following feedback from our customers, our team has initiated another webinar program to help you increase provider efficiency, enhance care quality, and strengthen…
Medfusion Webinar: Re-engaging Around Patient Engagement
News | CHUG NewsJoin us Tuesday, June 12th at 1 PM ET for a live webinar featuring patient engagement strategies designed specifically to benefit Health Centers.
Co-hosts AllianceChicago & North Country Healthcare will review patient engagement factors designed…
Registration for CHUG Fall 2018 is Now Open!
News | CHUG NewsJoin CHUG for an unforgettable time in Music City - Nashville, Tennessee!
Now more than ever before, Healthcare organizations need data. Not presented in the same old way, we need meaningful analytics with comprehensive actionable data…
Committed to Your Success
News | VirenceLast month, we announced that we are entering into the next chapter of our transformation. The ambulatory care management business of GE Healthcare is being acquired by Veritas Capital – a leading private equity firm with a strong investment…
Come join us in the Value Based Care Research & Usability Lab at C-LIVE!
News | CHUG News, News | VirenceThese are one-on-one 30 minute sessions designed to share work in progress and get feedback from you. Help us design our future. Look at our offerings below and click the link to reserve your spot.
Project Northstar: Exploring Patient Self-Registration
What…
Provider Forum: Solve for Burnout and Bring Joy Back to the Practice of Medicine
News | CHUG NewsAttend the Provider Forum at Centricity™ LIVE
Provider Forum is Wednesday, May 16th 12:30-2:30pm in Roman.
Join us for an interactive session that moves beyond an understanding of the issues and provides real solutions to the underlying…
CHUG @ C-Live: How to Transform Your Leadership
News | Best Practices, News | CHUG News
How to Transform Your Leadership
All are welcome!
If you are thinking of attending
click here to let the presenter know!
Time:
The leadership track is Thursday, May 17th from 8:00am - 10:15am in Octavius 1.
Description:
This…
Customize Your CHUG at Centricity LIVE Experience with Agenda Builder
News | CHUG News, News | Virence
Register Now!
With more than 150 educational sessions, product roadmap presentations, and panel discussions, the CHUG at Centricity LIVE Agenda Builder can help you maximize your CHUG at Centricity LIVE experience.
Building your agenda…
CHUG at Centricity LIVE 2018: Keynote Day 2 Announced
News | CHUG News, News | VirenceThursday, May 17, 2018, 10:15 AM - Collaboration Zone Keynote
CHUG at Centricity LIVE 2018 is honored to announce a special Keynote Session in the Collaboration Zone focused on exploring the power of the Mind, Body & Soul. Please join…
GE CPS CEMR: State of the Union Webinar and the Next Phase of Our Transformation
News | CHUG News, News | Virence, News | WebinarsApril 5, 2018
Dear Centricity™ Practice Solution and Centricity EMR Customers:
We are very excited to announce that we are entering into the next phase of our transformation. The Value-Based Care division of GE Healthcare is being acquired…
Veritas Capital to acquire a GE Healthcare unit for $1 billion
News | CHUG News, News | VirenceGeneral Electric and Veritas Capital, a leading private equity investment firm, announced today that Veritas will buy GE’s revenue-cycle, ambulatory care and workforce management software unit, which includes the value-based care division.…
CHUG @ CLIVE: Advisory Day Event
News | CHUG NewsCHUG Users – please be aware that the Advisory Day, an invite only event, will be held this year on Tuesday, May 15th prior to the start of CHUG at Centricity LIVE. Hope to see you there!
See you in Las Vegas!
Register Now!
Download…
Maria Menounos Announced as Centricity LIVE 2018 Keynote Speaker
News | CHUG NewsWe're thrilled to announce Emmy Award Winning Journalist and New York Times Best-Selling Author Maria Menounos will be a keynote speaker at Centricity LIVE 2018!
Maria Menounos at the age of 22, became the youngest person ever to host Entertainment…
March is Customer Portal transformation month for Healthcare Digital
News | VirenceDear United States* Based CentricityTM Business, Centricity Group Management, Centricity Practice Solution, Centricity EMR, Centricity Enterprise and Centricity EDI Customers:
March is transformation month for your Healthcare Digital Customer…
Last Chance – 24 Hours to Save up to $200!
News | VirenceTime is running out. Your last chance to save $100 off a Full Conference registration at Centricity LIVE expires in 24 hours!
Looking to SAVE even more? Bring 3+ people from the same organization and save an extra $100*.
Nearly 115 Centricity…
Simplifying Your PCMH 2017 Recognition with Prevalidation
News | VirenceDear Centricity™ Practice Solution and Centricity EMR Customers:
The National Committee of Quality Assurance (NCQA) Patient Centered Medical Home (PCMH) is a model of operational excellence for primary care practices seeking to increase…
Over 100 Sessions Are Now Posted! Register Today!
News | VirenceChoose great content designed for you.
With a Full Conference pass, you can choose from sessions across multiple disciplines to maximize your experience.
Attend Centricity LIVE and choose great content designed for you: product roadmap presentations,…
You Still Have Time to Save $100! Register today!
News | VirenceYou don't want to miss the opportunity to save $100 off a Full Conference registration at CHUG at Centricity LIVE. Don't let this opportunity slip away, you must register before February 27 at midnight to save.
Looking to SAVE even more?…
Important Product Notice: Transition of Care Documentation and Reporting to CMS for 2018
News | VirenceDear Centricity™ Practice Solution and Centricity EMR Customers:
We would like to inform you of updates necessary for 2018 Quality Reporting. Patches should be implemented to prevent any issue with reporting for 2018.
For prior reporting…
CHUG @ CLIVE Sessions Are Now Live!
News | CHUG News
CHUG @ CLIVE Sessions Are Now Live!
Centricity LIVE 2018 will feature five informative tracks and 150 educational sessions, product roadmap sessions, panel discussions and hands-on training. With a Full Conference Registration, you can…
Only 48 Hours Left to Save $200 on CHUG at Centricity LIVE 2018
News | Virence48 Hours to Save Up To $300* on Full Registration at CHUG at Centricity LIVE 2018!
Great News... the Early Bird rate for CHUG at Centricity LIVE 2018 has been extended for two extra days and will expire at midnight on January 17!
Register…
Save the Date for the 6th Annual CHUG at Centricity LIVE 2018 in Las Vegas!
News | CHUG NewsMark your calendars for CHUG at Centricity LIVE 2018, the premier GE Healthcare user conference is coming to Las Vegas, May 16-18, 2018.
CHUG at Centricity LIVE is the ideal venue to learn how to maximize your Centricity investment with the…
DATE CHANGE: Technical Webinars
News | VirenceDear Centricity™ Practice Solution and Centricity EMR Customers:
We regret to inform you that the two technical webinars originally scheduled for Monday, December 4th, and Friday, December 8th, have been rescheduled to December 12th and…
State of the Union Webinar on December 13, 2017
News | VirenceDear Centricity™ Practice Solution and Centricity EMR Customers:
I would like to invite you to attend a special State of the Union webinar on Wednesday, December 13, 2017 where you can experience, first-hand, what Project Northstar means…
CEU Webinar: 2018 CPT Coding Changes
News | CHUG News
Live Webinar: 2018 CPT Coding Changes
Earn 1.0 CEU | Wednesday, December 6 | 1 pm EST / 10 am PST
Register Now
Will CPT coding changes affect your healthcare organization in 2018? Organizations need to review the changes to accurately…
Calling All Providers & Centricity Users
News | CHUG NewsWe want to provide you with the best products, service, and support possible. Your anonymous feedback about our strengths and weaknesses, as measured through an independent research company like KLAS, helps us see more clearly. KLAS is an organization…
New Fall Webinar Series– Increase Provider Efficiency, Enhance Care Quality and Strengthen Financial Performance
News | Virence, News | Webinars, Uncategorized
New Fall Webinar Series
Dear Centricity™ Practice Solution and Centricity EMR Customers:
Value-based care is here, and GE Healthcare would like to be your trusted advisor through these changing times. Our team has designed…
CHUG Fall 2017 Starts Tomorrow! See You There!
News | CHUG News
What’s at CHUG Fall 2017?
"Pass a Good Time" at CHUG Fall 2017!
Healthcare organizations are confronting considerable changes in the journey of transformation. As we move along this path you will not want to miss "Quality is the New…
A few days left to register! Join us at CHUG Fall 2017!
News | CHUG News
What’s at CHUG Fall 2017?
"Pass a Good Time" at CHUG Fall 2017!
Healthcare organizations are confronting considerable changes in the journey of transformation. As we move along this path you will not want to miss "Quality is the New…
Leadership Track: Creating a Culture of Continuous Process Improvement
News | CHUG News
The Leadership Track
Developed by the CHUG board in collaboration with GE, there will be three sessions:
Continuous Process Improvement
Bringing Joy back into the workplace
Leading Through Change
Be the leader your employees…
CHUG Fall 2017 Leadership Track: Leading Through Change
News | CHUG News
The Leadership Track
Developed by the CHUG board in collaboration with GE, there will be three sessions:
Continuous Process Improvement
Bringing Joy back into the workplace
Leading Through Change
Be the leader your employees…
Earn up to 11 Nursing Education Credits at CHUG Fall 2017!
News | CHUG News
EARN UP TO 11 NURSING EDUCATION CREDITS AT CHUG FALL 2017!
At CHUG, you’ll be able to earn up to 11.0 contact hours! Activity Number: 1214 Working with Southern NH AHEC, an Approved Provider of continuing nursing education by the…
Introducing Hospital Connect: See How You Can Save Providers an Hour per Day
News | VirenceJoin our webinar to learn more
October 12, 2017
Dear Centricity™ Practice Solution and Centricity EMR Customers:
The value of patient care is the single most important factor of success for healthcare organizations transitioning to value-based…
Avoid healthcare burnout with our Provider Forum at CHUG Fall 2017
News | CHUG News
Provider Forum
Join us for great networking opportunites at CHUG Fall 2017!
Connecting Providers Forum: Healthcare Is Scorching Its Providers: The Burnout Epidemic
Friday, October 27th - 12:00 pm - 1:30 pm
Provider burnout…
Check out the new Leadership Track Sessions at CHUG Fall 2017
News | CHUG News
The Leadership Track
Developed by the CHUG board in collaboration with GE, there will be three sessions:
Continuous Process Improvement
Bringing Joy back into the workplace
Leading Through Change
Be the leader your employees…
“Pass a Good Time” at CHUG Fall 2017!
News | CHUG News
What’s at CHUG Fall 2017?
"Pass a Good Time" at CHUG Fall 2017!
Healthcare organizations are confronting considerable changes in the journey of transformation. As we move along this path you will not want to miss "Quality is the New…
Three Weeks Left to Register! Don’t Miss Out on CHUG Fall 2017!
News | CHUG NewsThe conference agenda consists of OVER 70 educational sessions - presented by Centricity users, CHUG sponsors, and GE Healthcare!
Click here to see the full agenda.
For the First Time Ever...
Earn up to 11.0 Nursing Education Credits…
Meet Our Keynote Speaker: Dr. Kavita Patel
News | CHUG NewsDr. Kavita Patel is a Nonresident Senior Fellow at the Brookings Institution and a co-founder of Tuple Health, a physician led company focused on practical clinical solutions to bring care back to health as well as a practicing primary care…
Phreesia Webinar: Transforming Patient Intake
News | VirenceDate: Thursday, October 5, 2017 | Time: 1pm ET
Patient intake is a complex process with many moving parts requiring multiple different staff members from within your organization. From assisting patients in the waiting room to verifying…
Meet our Keynote Speaker! Remember, the Super Saver Discount Ends Today – Register Now!
News | CHUG NewsCHUG Hotel Room Block Closes Today! Register NOW!
Earn up to 11.0 Contact Nursing Education Credits.
Meet Our Keynote Speaker!
Dr. Kavita Patel is a Nonresident Senior Fellow at the Brookings Institution and a co-founder of…
CHUG Hotel Room Block and Saver Discount Ends in One Week! Register Now!
News | CHUG NewsThe CHUG room block at the Sheraton closes on Monday, September 25th. After this date, availability and the discounted room rate are no longer guaranteed.
Don't wait until it's too late: register now and secure your hotel room!
FOR THE…
Customer State of the Union Address
News | Virence, News | WebinarsDear Centricity Practice Solution and Centricity EMR Cusomters:
Jon Zimmerman, Vice President and General Manager, Value-Based Care Solutions, and Chad Dodd, General Manager, Ambulatory Practice Solutions, would like to invite you to attend…
Nursing Education Credits Now Available!
News | Best Practices, News | CHUG NewsThe CHUG Board of Directors is pleased to be able to offer, for the first time ever, Nursing Education Credits!
It is not too late - REGISTER NOW!
At CHUG, you'll be able to earn up to 11.0 contact hours. Activity Number: 1214 Working…
Hurricane Harvey – Disaster Exceptions/Exemptions for Medicare Certified Providers Affected by Severe Storms & Flooding
News | MU News, News | National Healthcare NewsThe Centers for Medicare & Medicaid Services (CMS) is granting exceptions under certain Medicare quality reporting and value-based purchasing programs to acute care hospitals, PPS-exempt cancer hospitals, inpatient psychiatric facilities, skilled…
A Special Request from the KLAS President
NewsTraditionally we reach out to you to understand how your vendors are performing for you. Today we would like to flip that around and ask how KLAS is doing and what we can do to help you be more successful in a changing world.
So in place…
SCAM ALERT – FRAUDULENT HOTEL ROOM RESERVATIONS
News | CHUG NewsDear CHUG Members:
It has been brought to our attention that a third-party housing company, Exhibitor Housing Services (EHS), has been contacting exhibitors and claiming to be in charge of the sleeping room block for the CHUG Fall 2017 Conference…
2018 CMS Quality Payment Program (QPP) Proposed Rule Webinar
News | MU News, News | National Healthcare News, News | Webinars2018 CMS Quality Payment Program (QPP) Proposed Rule Webinar on August 17th
Dear Centricity Practice Solution and Centricity EMR Customers:
Mark Segal, GE Healthcare Vice President Government and Industry Affairs, and Chad Dodd, General…
Super Saver Discount Ends Tonight – Don’t Miss the Chance to Save!
News | CHUG News"Pass a Good Time" at CHUG Fall 2017!
Healthcare organizations are confronting considerable changes in the journey of transformation. As we move along this path you will not want to miss "Quality is the New Currency"!
Join us as we discuss…
CHUG Fall 2017 Call for Presentations Deadline Extended!
News | CHUG NewsMissed out on turning in your presentation for CHUG Fall 2017 last week? Well, you're in luck!
The Call for Presentations deadline has been extended until Friday, July 21st!
CHUG needs users like you to present sessions or lead discussions…
By FRIDAY JUNE, 23RD Responses needed for KLAS!
News | MU News, News | VirenceResponses are needed for KLAS Interoperability Questionnaire by Friday, June 23rd
Dear Centricity Practice Solution and Centricity EMR Customers:
Meaningful interoperability continues to be a pursuit of providers, vendors, and industry oversight…
Quatris Health Announces Acquisition of HealthSystems
News | National Healthcare NewsBEDFORD, TX – March 1, 2017 – Quatris Health (“Quatris”), a provider of specialized healthcare software and database solutions, as well as hosting, software maintenance and support services for small and medium sized physician practices,…
Centricity LIVE is NEXT Week: Many People are Still Registering
News | CHUG NewsHow can I still register for Centricity LIVE?
As of Monday evening, 1,879 people have registered for the event... and they want you to join them in Boston. There is still time to register.
$429 only if you come for the day!
Can’t…
Unprecedented Line-up Planned for CHUG at Centricity LIVE
News | CHUG NewsFrom Keynotes to Roadmaps, we have you covered!
CHUG at Centricity LIVE features a terrific lineup, including inspirational keynote speakers, respected healthcare experts, and great networking receptions. Check out what's in store for you!
Thursday,…
Sign up now for pre-conference User Group meetings at Centricity LIVE!
News | CHUG News
Register Now!
You’re invited to attend a selection of Financial Management pre-conference User Group meetings at Centricity LIVE 2017.
These meetings are complimentary and are targeted for the Financial Management User Group community,…
Spring Webinar Series and Formulary Editor EOL/EOS
News | VirenceNew Spring Webinar Series
April 18, 2017
Dear Centricity™ Practice Solution and Centricity EMR Customers:
Value-based care is here, and GE Healthcare would like to be your trusted advisor through these changing times. Our team has…
Kick up your booths with The Band Perry!
News | CHUG News
Friday, May 19, 2017 6:00 PM
Get ready to rock along with the country superstars, The Band Perry!
Join us as The Band Perry performs their greatest hits LIVE on the stage. It's a performance you don't want to miss, so register…
C-LIVE Agenda Builder Online – Register Today!
News | CHUG NewsWith more than 200 education sessions, product roadmap presentations, and panel discussions, the Centricity LIVE Agenda Builder can help you maximize your Centricity LIVE experience.
CHUG at Centricity LIVE 2017: CHUG NEEDS YOU!
News | CHUG News
Register now!
Join us in Boston, MA for 2 full days guaranteed to spark ideas and get you motivated. The Centricity Healthcare User Group (CHUG) is a vendor independent association of Centricity Electronic Medical Record (CEMR)…
7 Tips to Cultivate Your Trainer Part 2
News | Best PracticesThis is the second installment of a two-part blog mini-series where I share the tricks of the trade with detailed tips surrounding 7 essential “train the trainer” categories.
7 Tips to Cultivate Your Trainer – Part 1 of 2
News | Best PracticesPreparing your trainer to deliver an impactful learning experience is essential for getting the most return on your training program.
REMINDER: EMPA Webinar on Thursday March 9th
News | MU News, News | VirenceDear Centricity Practice Solution and Centricity EMR customers:
GE Healthcare would like to remind you of our invitation to attend a webinar about our new solution, Electronic Medication Prior Authorization (EMPA), on Thursday March 9th.…
The Centricity Partner Program
News | VirenceIntroducing the Centricity Partner's Program
The Centricity Partner Program enables partners to collaboratively test software and services with GE Healthcare solutions. Participants in the program are also officially recognized as Centricity…
Customer State of the Union Address March 7th
News | Virence, News | WebinarsDear Centricity™ Practice Solution and Centricity EMR customers:
Jon Zimmerman, Vice President and General Manager, Value-Based Care Solutions, and Chad Dodd, General Manager, Ambulatory Practice Solutions, would like to invite you to attend…
New Customer Communication Page!
News | VirenceGE is excited to announce a better way for you to stay informed, we have created a NEW Customer Communication Page on the Customer Service Portal. Here you will find important information, updates and notices for your Centricity Product. Items…
EMPA IS HERE! New time-saving solution for CPS/CEMR Customers
News | MU News, News | VirenceFebruary 15, 2017
Dear Centricity™ Practice Solution and Centricity EMR customers:
GE Healthcare is excited to announce the general availability of our solution for Electronic Medication Prior Authorization (EMPA). Manual medication…
CMS Extends Deadline for 2016 Physician Quality Reporting System (PQRS) Electronic Health Record (EHR) Submission
News
CMS is extending the submission deadline for 2016 Quality Reporting Document Architecture (QRDA) data submission for the EHR reporting mechanism. Individual eligible professionals (EPs), PQRS group practices, qualified clinical data registries…
GE CPS CEMR Comm: SOU Reminder
News | VirenceReminder: Customer State of the Union Address on December 9
December 7, 2016
Dear Centricity™ Practice Solution and Centricity EMR Customers:
We would like to remind you of our invitation to attend the next Customer State of the Union…
GE Presentations from CHUG Posted to Service Portal
News | VirenceAccess Selected GE Healthcare Presentations from CHUG Fall 2016
PDFs of selected GE Healthcare presentations from this fall’s CHUG event are posted to the service portal. Access them here:
https://engage.gehealthcare.com/docs/DOC-2490…
Calling all Speakers: Centricity LIVE 2017 is Accepting Submissions
News | CHUG NewsBe a thought leader at Centricity LIVE 2017!
Are you an expert in a Centricity solution? Has your organization driven measurable results in the past year? Is your Centricity solution at the center of your success? If you answered yes to any…
Tugging On Superman’s Cape
News | CHUG NewsCroce must have enjoyed it when big, tough guys got their comeuppance because both Leroy and Jim, legendary for their toughness at the beginning of their respective songs, got unexpectedly clocked in the end.
Well, it happened twice last…
Having fun at the Southeast Centricity User Conference
News | CHUG NewsThis photo from the Southeast Centricity User Conference is too good not to share!
Groovin' at Southeast Centricity User Conference
GE CPS CEMR Comm: Important Regulatory Updates
News | VirenceImportant Regulatory Updates for 2016 and 2017
November 9, 2016
Dear Centricity™ Practice Solution and Centricity EMR Customers:
We have important regulatory updates to share with you regarding the 2016 and 2017 quality reporting…
General Availability of Centricity™ Practice Solution 12.2 and Centricity EMR 9.10
News | VirenceDear Centricity Practice Solution & Centricity EMR Customers,
We are excited to announce the general availability of Centricity Practice Solution (CPS) 12.2 and Centricity EMR (CEMR) 9.10. CPS 12.2 and CEMR 9.10 were released on Friday,…
Share Your Improved Outcomes at Centricity LIVE!
News | VirenceGE Healthcare is excited to announce the fourth annual STAR Awards at Centricity LIVE competition.
The STAR Awards recognizes GE Healthcare customers for their success in using Centricity solutions to help improve outcomes in their organization.…
Reminder: GE’s Virtual Office Visit Survey
News | VirenceWe'd like to get your feedback regarding use of or interest in Video Office Visit technologies that allow for remote, real-time, face-to-face video encounters with your patients. Please take a few minutes and share with us your thoughts regarding…
Building An Ecosystem of Partners – One Partner at a Time
News | VirenceIn May 2016, GE Healthcare Digital President and CEO, Charles Koontz introduced the Centricity™ Partner Program at our annual Centricity LIVE user group meeting. Through the Centricity Partner Program, independent software vendors (ISVs),…
GE Healthcare Receives 2016 Computerworld Data + Editor’s Choice Award
News | VirenceGE Healthcare’s Centricity™ EDI Services was awarded the 2016 Computerworld Data + Editor’s Choice Award. The annual awards program “honors organizations achieving business benefits through big data such as fighting credit-card fraud,…
STEADI Fall Risk Assessment Form
News | National Healthcare News
The Centers for Disease Control and Prevention (CDC), American College of Preventive Medicine (ACPM), a team of national experts, and PatientLink worked together to design and build a free fall risk clinical decision support (CDS) encounter…
Virtual Office Visit Survey
News | VirenceWe'd like to get your feedback regarding use of or interest in Video Office Visit technologies that allow for remote, real-time, face-to-face video encounters with your patients. Please take a few minutes and share with us your thoughts regarding…
Upcoming Release with Important Regulatory Updates
News | CHUG NewsDear Centricity™ Practice Solution and Centricity EMR Customers:
We would like to inform you of important developments that may benefit your practice for the 2016 and 2017 reporting years.
These include an upcoming release (Regulatory…
Centricity™ Services Update: Reminder – Customer State of the Union Address on September 7
News | CHUG NewsDear Centricity™ EMR Listserv Customers,
I would like to remind you of our invitation to attend the next Customer State of the Union webinar on Wednesday, September 7, 2016.
The State of the Union provides important updates and, as…
Physician Burnout and Professional Dissatisfaction Linked to Electronic Health Records and Computerized Physician Order Entry
News | CHUG NewsComments by lead author Tait Shanafelt, MD (Mayo Clinic) and Cheryl Zapata (Texas Back Institute)
Written by Kristin Della Volpe | Featured on Spine Universe
Use of electronic health records (EHRs) and computerized physician order entry…
IMPORTANT – MS Windows Update (kb3161608 and kb3161606) Workaround
News | VirenceGE support wants to remind its customers of a situation with recent Microsoft KB updates. Please find appropriate information here:
CPS: https://engage.gehealthcare.com/docs/DOC-226200
CEMR: https://engage.gehealthcare.com/docs/DOC-226199
Customers…
IMPORTANT JULY KB NOTICE!
News, News | VirenceDear Centricity customer,
This morning Centricity Support found an issue with interaction checking that arose after applying the July 2016 Incremental Knowledgebase This issue was found to affect both EMR and CPS products.
We are asking…
GE CPS CEMR Comm: Introducing EPCS
News | VirenceDear Centricity™ Practice Solution and Centricity EMR Customers:
Prescribing controlled substances electronically has the potential to help increase provider and administrative efficiency while reducing the risk of fraudulent prescriptions.[1] …
New Summer Webinar Series
News | CHUG News, News | Virence, News | WebinarsDear Centricity™ Practice Solution and Centricity EMR Customers:
Our teams have designed a robust on-demand and live webinar program this summer to help you stay current on regulatory requirements, improve your workflows, and enhance your…
Missed our Centricity Live Presentations? No worries, sign up for one of our webinars!
News | CHUG NewsThanks to all who attended our CHUG presentations. We were fortunate to have the opportunity to present three different sessions. Several of you asked if there was a way to share our presentations with colleagues who were unable to attend. And…
Project Northstar Webinar
News | VirenceDear CentricityTM Practice Solution and Centricity EMR Customers:
GE Healthcare would like to remind you to attend the upcoming webinar on Project Northstar Deep Dive. Please find the details to our Project Northstar webinar series, along…
Introducing Project Northstar: The Next-Generation in Ambulatory Care Delivery
News | CHUG NewsDear Centricity™ Practice Solution and Centricity EMR Customers:
Please join us for our introduction of Project Northstar, GE Healthcare's next generation IT vision for ambulatory care delivery. Designed to help practices successfully transition…
CHUG Fall 2016 – A New Beginning
News | CHUG NewsA New Beginning
We all know the world is changing at an accelerated pace. The journey toward value-based care is complex, dynamic and relentless. We know that status quo isn’t good enough. That’s why we are embarking on a new journey.
Introducing…
GE Healthcare Announces Project Northstar
News | VirenceArticle Featured on histalk2
GE Healthcare announced this morning at its Centricity Live 2016 user conference in Phoenix, AZ its next-generation IT solution for ambulatory care delivery. I spoke with GE Healthcare IT VP/GM Jon Zimmerman of…
Major ambulatory software announcement coming at Centricity LIVE!
News | CHUG News, UncategorizedThe journey toward value-based care is rapid, complex, dynamic and relentless. At Centricity LIVE, GE Healthcare will announce a new strategy for helping ambulatory providers navigate the twists and turns of value-based care to efficiently enhance…
Insurance Carrier Setup Neglect: A Costly Oversight – Part 2 of 2
News | National Healthcare NewsArticle Featured on Hayes Management
In last week’s blog Angela Hunsberger outlined the importance of cleaning up the insurance carrier list to ensure efficiency to maximize payor reimbursement. More than consolidating an old list,…
Insurance Carrier Setup Neglect: A Costly Oversight – Part 1 of 2
News | National Healthcare NewsArticle by Angela Hunsberger | Featured on Hayes Management
Insurance submission and processing has evolved over the past decade transitioning from printing paper claim forms to an electronic workflow. Adaptations include the NPI implementation,…
Unprecedented Line-up Planned for Centricity LIVE
News | CHUG NewsFrom Keynotes to Roadmaps... we have you covered.
Centricity LIVE features a terrific lineup, including inspirational keynote speakers, respected healthcare experts, and great networking receptions. Check out what's in store for you:
Wednesday,…
Chris Daughtry is looking to rock your world at Centricity LIVE, Learn more
NewsAre you ready to rock-n-roll at Centricity LIVE?
Do you have a favorite Chris Daughtry song? Of course you do... so come prepared to rock-n-roll to his greatest hits as he performs LIVE ON STAGE during his keynote address.
Chris Daughtry
Rock…
GE Delighter Enhancement Ranking Survey
News | CHUG NewsIt's Delighter Days again! GE Healthcare Ambulatory Practice Solutions Engineering Team reserves two days to work on a selected set of small enhancements that will delight customers and improve customers' experience with the Centricity products.…
Centricity LIVE Agenda Builder Now Online, REGISTER TODAY!
News | CHUG NewsTailor your Centricity LIVE experience to your needs!
With almost 300 education sessions, product roadmap presentations, and panel discussions, the Centricity LIVE Agenda Builder can help you maximize your Centricity LIVE experience.
Building…
5 Networking Tips for Ambulatory EMR Users during CHUG at Centricity LIVE
News | CHUG NewsTip #1: Be with your user group.
As an Ambulatory EMR expert, you run with an exclusive crowd. But do you know where your peers will be May 17-20? They’ll be at CHUG at Centricity LIVE in Phoenix, Arizona.
Tip #2: Listen to your peers.
You’re…
CHUG at Centricity LIVE – Early Bird Savings ends 1/15
News | CHUG News, News | VirenceHave you claimed your $200 Early Bird savings?
Now is the time to make your move. Your opportunity to save $200 on EACH registration for CHUG at Centricity LIVE 2016 will expire at midnight on January 15th.
REGISTER NOW!
You don't want…
YOU are a ROCK STAR & CHUG NEEDS YOU!
News | Best Practices, News | CHUG NewsREMINDER: DEADLINE TO SUBMIT SESSIONS FOR CHUG AT CENTRICITY LIVE IS FRIDAY - DECEMBER 18th!
WE KNOW YOU....
You are an expert in a Centricy solution!
Your organization has driven measurable results in the last year!
You have succeeded…
ACTION ALERT: Ask your legislator to Co-Sponsor HR 3940 – the MU Hardship Relief Act
News | MU News, News | National Healthcare NewsMessage from AAOE:
You may have seen in the last issue of "Coffey Talk" that AAOE and similar organizations are pushing to have a new exception to the meaningful use program added into the omnibus budget legislation currently being negotiated…
Product Information Notice: SP 11 MU Patch
News | MU News, News | VirenceMessage from GE Healthcare:
Dear Centricity Practice Solution and Centricity EMR Customers:
We would like to direct your attention to the Service Pack 11 Meaningful Use patch, which was released early this week along with the SP 11 DI patch.
Please…
Video – MU & Drug Interaction Patches
News | MU News, News | WebinarsMessage from GE Healthcare:
Dear Centricity Practice Solution and Centricity EMR Customers:
We would like to direct your attention to a video produced by GE Healthcare regarding the Meaningful Use and Drug Interaction patches. This video…
Quality Reporting Preparation Program – Webinar Series Continues
News | MU News, News | WebinarsMessage from GE Healthcare:
Dear Centricity Practice Solution and Centricity EMR Customers:
As you continue your Meaningful Use (MU) and quality program preparations, we hope you found our recent webinars on the final rule and troubleshooting…
Meaningful Use Stage 2 Tips: Core Measure 12 (Preventive Care)
News | Best Practices, News | MU NewsTo meet Core Measure 12, Centricity has the ability to mass generate letters in conjunction with Inquires to transmit targeted reminder letters. It is possible to retrieve a subset of patients with a certain condition who were seen on a given…
Product Info Notice: Service Pack 11, Drug Interaction Overrides
News | MU News, News | VirenceMessage from GE Healthcare:
December 4, 2015
Dear Centricity Practice Solution and Centricity EMR Customers:
We would like to direct your attention to a scenario which may increase or change drug interaction override popup frequency…
NEW! Products & Services Resource Guide
News | CHUG NewsThe CHUG Board is very excited to announce the eagerly anticipated launch of the new Products & Services resource guide!
WHAT IS IT? A searchable database of reputable healthcare products, services and solutions, all conveniently located…
Identical ICD9 & ICD10 codes and Resolution for MIK
News | IDC10, News | VirenceMessage from GE Healthcare:
On July 15th we informed you about a list of duplicate diagnosis codes that has been posted to the CMS website. This small number of diagnosis codes within the ICD-10 code set have the same letter and number combination…
REMINDER: Customer State of the Union Address Sept 16th
News | MU News, News | Virence, News | WebinarsMessage from GE Healthcare:
Dear Centricity Practice Solution and Centricity EMR Customers,
Jon Zimmerman, VP & GM of Clinical Business Solutions and I would like to invite you to attend our next Customer State of the Union webinar on WEDNESDAY,…
LAST CHANCE TO REGISTER – 2015 CHUG Conference
News | Best Practices, News | CHUG NewsTake a minute to listen to how two of our users describe the CHUG experience. Click HERE to see why you should attend CHUG!
FLASH SALE: Save $50 with discount code FLASH50 - HURRY expires FRIDAY September 25th.
LAST CHANCE TO REGISTER AND…
Resources for your final ICD-10 Preparations
News | Virence, News | WebinarsMessage from GE Healthcare:
Dear Centricity Practice Solution & Centricity EMR Customers:
We hope the final stages of your ICD-10 preparations are progressing well. With the target transition date right around the corner, we are eager…
CHUG NYC Moment – Radio City Music Hall
News | CHUG NewsEtan Walls, CHUG Board President, takes you on location in this CHUG at NYC Moment!
We hope to see you in New York - where CHUG attendees will enjoy the sights and sounds of the city while networking with peers, sharing ideas and exploring…
2015 Quality Reporting Preparation Program for MU, PQRS & CPCi
News, News | Best Practices, News | MU News, News | Virence, News | WebinarsMessage from GE Healthcare:
Dear Centricity Practice Solution and Centricity EMR Customers;
We are pleased to announce the launch of our 2015 Quality Reporting Preparation Program. This preparation program, modeled after our highly successful…
Welcome Kate Daly as CHUG Keynote Speaker!
News, News | CHUG NewsOne of the hallmarks of CHUG is coming together as user's to share ideas and help deliver innovation to each other. With that in mind, our keynote speaker at this year's conference is Kate Daly, Senior Vice President of the Center for Economic…
PQRS & Meaningful Use – Take Action by End of Month
News | IDC10, News | MU NewsMessage from GE Healthcare:
Dear Centricity Practice Solution and Centricity EMR Customers:
We have three important message to communicate regarding PQRS and Meaningful Use (MU):
1. PQRS and GPRO - Action due June 30th
2. MU…
CHUG Users your input is needed! – TIME EXTENDED
News | CHUG News, News | VirenceMessage from GE Healthcare:
Dear Centricity Users,
Beginning in 2015, each quarter the GE Ambulatory Practice Solutions Engineering Team reserves two days to work on a selected set of small enhancements that will delight customers and improve…
New ICD-10 Webinar Topics and Dates
News | IDC10, News | WebinarsMessage from GE Healthcare:
Dear Centricity Practice Solution and Centricity EMR Customers:
This week, we are pleased to announce new webinars to help you make a smooth transition to ICD-10. We have scheduled three new interface webinars…
ICD-10 Interfaces Webinar
News, News | IDC10, News | Virence, News | WebinarsMessage from GE Healthcare:
Dear Centricity Practice Solution and Centricity EMR Customers:
We just have three announcements this week regarding new links, the interfaces webinar, and tools to assist your transition. Read this communication…
NEW ICD-10 Webinar Topics – Your input is needed!
News | IDC10, News | WebinarsMessage from GE Healthcare:
Dear Centricity Practice Solution and Centricity EMR Customers:
This week, we have two important announcements regarding upcoming webinars:
Interface webinar: We have received requests for a session on interfaces.…
CHUG NEW YORK – Call for Presentations
News | Best Practices, News | CHUG News, News | IDC10DON'T WAIT....the deadline is FRIDAY JUNE 19, 2015
SUBMIT YOUR PRESENTATION!
CHUG needs users LIKE YOU to present sessions or lead discussions that are important and relevant to Centricity EMR and Practice Management users! Receive a discounted…
New ICD-10 Resources & Webinar Links
News | IDC10, News | Virence, News | WebinarsMessage from GE Healthcare:
Our teams have designed a thorough program to help you make a smooth transition to ICD-10, and thousands of you have already begun to take advantage of these resources. This communication brings a few of these…
ICD-10 Webinars – Recent & Upcoming
News | IDC10, News | Virence, News | WebinarsMessage from GE Healthcare:
Last week, we kicked off our new ICD-10 webinar series. Due to overwhelming demand for these webinars, we scheduled yesterdays and all future sessions for this series in a higher-capacity platform. We apoligize…
Visit New ICD-10 Community & Register for New ICD-10 Webinars
News | IDC10, News | Virence, News | WebinarsMessage from GE Healthcare:
As we mentioned in our prior communication, GE Healthcare expects the ICD-10 transition deadline to remain October 1, 2015, and there is much that practices need to do to prepare. Our teams have designed a thorough…
Message from the CHUG Board
News, News | CHUG News, News | VirenceCHUG UPDATE
Good Day CHUG Community,
The CHUG Board hopes all of you enjoyed CHUG at Centricity Live. If you missed it, we encourage you to join us for our next conference this October in New York City.
As I start to settle back into…
ICD-10 WEBINAR SERIES: Prepare Now for a Smooth Transition
News | IDC10, News | Virence, News | WebinarsNotice from GE Healthcare:
We are pleased to announce a new complimentary webinar series desgined to help you prepare for ICD-10. GE Healthcare expects the ICD-10 transition deadline to remain October 1, 2015, and there is much that practices…
Upgrade Now for ICD-10 Readiness
News | IDC10, News | VirenceNotice From GE Healthcare:
GE Healthcare expects the ICD-10 transition deadline to remain October 1, 2015, and there is much that practices need to do to prepare for this change.
You should begin coding in ICD-10 at least two to three…
Senate passes legislation to repeal SGR!
News, News | National Healthcare NewsNotice from AAOE:
April 14, 2015
The United States Senate passed legislation to repeal the flawed Medicare Sustainable Growth Rate (SGR) today. The legislation will now go to President Barack Obama for his signature, having been passed by…
Stage 3 NPRM Comment Period Now Open: Submit by May 29th
News, News | MU News, News | National Healthcare NewsCMS and ONC invite the public to submit comments on the recently released notices of proposed rulemaking (NPRMs) on Stage 3 requirements and 2015 Edition certification criteria for the Medicare and Medicaid EHR Incentive Programs. Comments must…
SGR Repeal – Contact your Senator – ACT NOW!
News | National Healthcare NewsEarlier today the US House of Representatives overwhelmingly passed bipartisan legislation that would permanetly repeal the sustainable growth rate (SGR) formula before the March 31 deadline.
Now it is the US Senate's turn to act, and TIME…
Merit-based Incentive Payment System: Summary & Analysis
News | MU News, News | National Healthcare NewsNotice from AAOE:
HR 1470, the SGR Repeal and Medicare Provider Payment Modernization Act of 2015 creates the Merit-based incentive Payment System (MIPS) which will combine the three quality incentive payment programs (PQRS, VBM, and EHR MU)…
HR 1470 – SGR Repeal & Medicare Provider Payment Modernization Act of 2015
News | MU News, News | National Healthcare NewsNotice from AAOE:
On Thursday, March 19, 2015 legislation was introduced in Congress to permanently repeal the Medicare Sustainable Growth Rate. AAOE understands that this is an exciting development for our members who are eager to avoid a…
GE State of the Union Address
News, News | VirenceMessage from GE Healthcare:
Dear Centricity Practice Solution and Centricity EMR customers:
Peter Kinhan, VP & GM of Ambulatory Practice Solutions, invites you to attend our next Customer State of the Union webinar on Monday, March 30,…
Product Issue affecting PQRS & MU: CQMs CMS 68 & CMS 147
News, News | MU News, News | Virence, UncategorizedMessage from GE Healthcare:
Dear Centricity Practice Solution and Centricity EMR Customers:
We are writing to advise you of an important issue pertaining to PQRS and Meaningful Use reporting with Clinical Quality Reporting (CQR). We have…
Join us – CHUG at Centricity LIVE
News | CHUG NewsJoin us for CHUG at Centricity LIVE April 29th - May 2, 2015 at Walt Disney World Dolphin Resort in Orlando, Florida!
REGISTER NOW!
LEARN and CONNECT with OTHERS!
Your opportunity to learn and connect with other Centricity Users like…
CMS Extends Deadline for Medicare Eligible Professionals to Attest to Meaningful Use
News | MU NewsNew EHR Attestation Deadline for Medicare Eligible Professionals: March 20, 2015
Eligible professionals now have until 11:59 pm ET on March 20, 2015, to attest to meaningful use for the Medicare Electronic Health Record (EHR) Incentive Program…
Webinar: Thriving in an Age of Consumerism: Focus on Patient Engagement Technology
News | MU News, News | WebinarsA FREE web event sponsored by Medfusion Patient Portal:
Date: February 24th Time: 1:00 PM - 2:00 PM (EST)
As patients become more price sensitive and shop around for their healthcare, is your practice prepared to adapt?
It's…
Message from CHUG Board
News | CHUG News, News | VirenceFebruary 11, 2015
Mr. Jan De Witte
President and CEO Healthcare IT and Performance Solution
GE Healthcare
540 W Northwest Highway
Barrington, IL
60010-3076
Dear Mr. De Witte,
This coming April the CHUG Board will be traveling to…
Message from the CHUG Board
News | CHUG News, News | VirenceGood Day CHUG Community,
This past weekend the CHUG Board of Directors met with members of the GE Healthcare IT Senior Leadership team at our quarterly board meeting. We worked collectively and collaboratively with the GE team to advocate…
Change to PQRS Insurance Filter
News | VirenceNotice from GE Healthcare:
Dear Quality Submission Service Participant:
We would like to make you aware of an issue that some customers have experienced with the filters for PQRS measure selection. We have defined the root cause and deployed…
Upcoming Change to PQRS Insurance Filter
News | VirenceNotice from GE Healthcare:
Dear Quality Submission Service Participant:
We want to share important information about the PQRS program.
Within the last few days, GE Healthcare learned that some customers experienced issues with the insurance…
PQRS UPDATE: Simplified workflow for 2014
News | National Healthcare News, News | Virence, News | WebinarsNotice from GE Healthcare:
Customers who have not yet finished applying SOP codes may now use the following workflow.
Part 1: Please review the following required and optional steps
(a) Assign initial SOP codes:
1. Required: Apply…
BREAKING NEWS: CMS relaxes PQRS 2014 requirement to apply all SOP codes
News | National Healthcare News, News | Virence, News | WebinarsNotice from GE Healthcare:
Dear Quality Submission Service Participant:
We have some important news about the PQRS 2014 SOP code program requirements that we believe will provide significant relief for customers who are still in the process…
PQRS Webinar – Reschedule Date
News | Best Practices, News | Virence, News | WebinarsNotice from GE Healthcare:
Dear Valued Quality Submission Services Customer,
We are writing to apologize for the issues with yesterdays PQRS Insurance Webinar. We know your time is valuable and are committed to equipping you with the information…
Surescripts agrees to spin-off Kryptiq / population health business
News, News | PortalNotice from Kryptiq:
Dear Centricity Users,
I am writing to share some very exciting news: Surescripts has agreed to spin-off Kryptiq and its population health business - CareManager.The new company will be largely employee-owned. Surescripts…
Get Involved – CMS potential EHR Incentive Changes for 2015
News | CHUG News, News | MU News, News | National Healthcare NewsNotice from the CHUG Board:
Dear CHUG Members,
Are your providers tired, overworded and struggling to meet meaningful use measures? Have staff starting asking "What is the point"?
Yesterday CMS announced a potential EHR Incentive Program…
PQRS WEBINAR: Updating Insurance & Transmitting to CQR
News, News | Virence, News | WebinarsNotice from GE Healthcare:
January 29, 2015
QSS Webinar for PQRS on January 30: Updating and Transmitting to CQR
Dear Quality Submission Service Participant:
We have received a number of questions about the process to update insurance.…
QSS Deadline for PQRS: Step 6 Due February 7th
News, News | Virence, News | WebinarsNotice from GE Healthcare:
January 27, 2015
Dear Quality Submission Service Participant:
We appreciate your continued attention to necessary preparations for GE Healthcare's Quality Submission Service (QSS) program for PQRS 2014. Please…
Patient Education Transition of Service
News | MU News, News | Virence, News | WebinarsNotice from GE Healthcare:
We want to ensure you saw the following notice that was communicated via email and posted to the Service Portal on November 21, 2014. Slides and the recording from the referenced webinar are available in the "View…
Live Webinar: 6 Steps to Denial Management in CPS
News | Best Practices, News | WebinarsCHUG Encore Presentation Webinar - 6 Steps to Denial Management in CPS
Date/Time: January 29, 2015, 2:00PM - 3:00PM EST
Speaker: Angela Hunsberger, Senior Healthcare Consultant, Hayes Management Consulting.
Join us for an encore presentation!…
CQR Notice: DOWNTIME & New Instructional Resource
News | MU News, News | VirenceNotice from GE Healthcare:
Dear Clinical Quality Reporting Customer,
We want to share with you an important downtime notice for Clinical Quality Reporting (CQR) and introduce a new instructional resource, Monitoring Meaningful Use Data…
CHUG at Centricity LIVE – Call for Presentations Deadline Friday Jan 30th
News, News | CHUG NewsYour Expertise is Needed for CHUG at Centricity LIVE
Lead a Breakout Session CHUG at Centricity LIVE needs users like you to lead discussions or present on topics of interest to attendees. This is your opportunity to share your knowledge…
CQR Notice: Tues January 20th – EMERGENCY MAINTENANCE PARTIAL DOWNTIME
News, News | MU News, News | VirenceNotice from GE Healthcare:
Dear Clinical Quality Reporting Customer,
We want to share with you an important emergency partial downtime notice for Clinical Quality Reporting (CQR) beginning on Tuesday January 20th, 9:00PM PST. The downtime…
Join us CHUG at Centricity LIVE
News | Best Practices, News | CHUG News, News | MU News, News | VirenceMore reasons than ever to attend CHUG at Centricity LIVE
With over 40 education sessions, product roadmap presentations, panel discussions and hands-on training, CHUG at Centricity LIVE is a premier learning conference to help YOU optimize…
Webinar Etiquette
News | Best Practices
How many webinars, on-line meetings, or calls have you been on in the past month? We have complied a list of the Top 4 things Not To Do:
1. Show up late and interrupt the conversation to let those know you have arrived.
2. Forget you…
CQR Notice: DOWNTIME January 10-11
News, News | MU News, News | VirenceJanuary 7, 2015
Dear Clinical Quality Reporting Customer,
We want to share with you an important downtime notice for Clinical Quality Reporting (CQR). This downtime is designed to accelerate turnaround times following some calculation…
Schedule Right the FIRST Time
News | Best Practices
We use a Triage Scheduling form in our EMR to help guide staff into doing the right thing when scheduling. Scheduling staff are asked to follow so many different scheduling preferences it can be overwhelming trying to remember them all.…
MU Crystal Reports v1.10.4 now available
News | MU News, News | Virence, News | WebinarsMessage from GE Healthcare:
December 22, 2014
Dear Centricity Customers:
The Meaningful Use Crystal Reports that support Meaningful Use 2013 criteria have been updated to support Patient Level Detail. The package includes all changes…
Additional Meaningful Use Resources
News, News | MU News, News | VirenceMessage from GE Healthcare:
December 22, 2014
Dear Centricity Customers:
We have recently released additional resources to help you make your final preparations to attest to Meaningful Use.
Service Pack 7 is now generally available.…
CLINICAL VISIT SUMMARY – Product Information Notice
News, News | MU News, News | VirenceMessage from GE Healthcare:
December 19, 2014
Dear Centricity Customer,
We would like to make you aware of potentially unexpected behavior when attaching a clinical visit summary to a patient's chart that, if not immediately addressed…
Is there Light at the end of this Healthcare Tunnel?
News | Best Practices
"Stress is not what happens to us. It's our response to what happens. An response is something we can choose at any moment." www.livelifehappy.com
Does anyone else feel like healthcare is consuming most of your life these days? I am reading…
Join us for CHUG at Centricity LIVE! – Call for Presentations
News | CHUG News, News | VirenceCHUG at Centricity LIVE April 29 - May 2, 2015 Walt Disney World Dolphin Resort, Orlando, Florida
Your Expertise is NEEDED for CHUG at Centricity LIVE - Lead a Breakout Session...CHUG needs users like you to lead discussions or present on…
QSS Reminder for PQRS: Step 4 due December 5th
News, News | Virence, News | WebinarsDecember 5, 2014
Dear Quality Submission Service Participant:
We appreciate your interest in GE Healthcare's Quality Submission Service (QSS) program for PQRS. Please take a moment to review the details about important next steps in the…
CQR Notice: DOWNTIME December 5th-8th
News, News | MU News, News | VirenceDecember 3, 2014
Dear Clinical Quality Reporting Customer,
We want to share with you an important downtime notice for Clinical Quality Reporting (CQR). This downtime is necessary to support the continually growing volumes of data and calculation…
New CHUG Board Member!
News, News | CHUG News
December 1, 2014
Dear CHUG Members,
The CHUG Board of Directors is pleased to announce Derrick Bovenkamp has been elected to the Board as a member-at-large. Derrick is a Senior Systems Administrator with Family Care Network in Bellingham,…
11 Reasons to say “Yes” to a Scribe
News | Best Practices
How much is your time worth as a provider? Or a better question, what is YOUR hourly rate? With the increase in government regulations and the need for timely, accurate documentation, scribes are a great option.
1. Help Me, Help YOU
Making…
Optimizing Your Centricity Webinar Series from GE Healthcare
News | Virence, News | WebinarsOptimizing Your Centricity Solution webinar series is to begin the week of December 1st.
"Your Centricity Education team is pleased to announce the upcoming launch of a new educational series, Optimizing Your Centricity Solution, geared…
Piggyback a Patient Visit and Improve Healthcare Processes
News | Best Practices
A terrific way to see how your practice is running on a regular day is to “piggyback ride on a patient visit”. Once you gain the patient’s permission to follow them through their appointment, be sure to observe the people, process,…
Free Webinar: CMS Meaningful Use Q&A
News | CHUG News, News | WebinarsCentricity Healthcare User Group strives to provide you with the most up to date information. There are times that vendors will have free webinars available. Because these webinars could be useful to your practice, we wanted the information…
GE Healthcare Customer State of the Union Address
News | VirenceA message from GE Healthcare:
Customer State of the Union Address
Dear Centricity™ Practice Solution and Centricity EMR customers:
Jon Zimmerman, VP & GM of Clinical Business Solutions, and Peter Kinhan, VP & GM of Ambulatory…
Donating Leftover Food to Charitable Causes
News, News | CHUG NewsOriginal article posted on 11.04.14 by Ross Beatty http://www.beattygroup.com/donating-leftover-food-to-charitable-causes-2014-11-04/
One thing that seems to come up over and over again in the conference planning world is what happens to…
Upcoming Southeast Centricity User Conference
News | CHUG NewsThe annual Southeast Centricity User Conference, sponsored by HealthSystems is coming soon for Centricity Practice Solution users.
"Designed for novice and experienced clinicians, administrators, and front and back office staff, this education-packed…
Increase Productivity with Letters
News | Best Practices
Insurance Companies have never made claims processing a simple task and with ICD10 this is likely to get worse and not better. Now is the perfect time to reevaluate your accounts receivable department, analyze their workflow, and increase…
African Travel Screening Protocol Kit for CPS & CEMR
News, News | VirenceGE Healthcare, in response to urgent Ebola-related recommendations by the Centers for Disease Control (CDC), has published a clinical kit containing editable notifications, alerts, and clinical guidance for use with Centricity Practice Solutions…
New Website!
News | CHUG NewsOctober 16, 2014
Dear CHUG Members,
We have created a fresh new look and feel for CHUG. We started by redesigning our logo to have a cleaner and more modern appearance. From there we built a fully responsive website that is modern…
Schedule & Manage Surgeries with your EMR
News | Best Practices
Have you considered using your EMR to schedule and manage your surgeries?
Create an encounter form to help your provider order surgery.
Use required fields to make sure the provider cannot advance without supplying the minimally essential…
CHUG at Centricity Live
News | CHUG News, News | VirenceOctober 14, 2014
Dear CHUG Members:
Based on your feedback and working diligently with GE staff….the CHUG Board and Jon Zimmerman, VP & GM of Clinical Business Solutions are pleased to announce that CHUG will be joining GE’s Centricity…
Successfully Implement a Patient Portal!
News | Best Practices
When I started to implement a patient portal there were a few things I realized I needed to think about first.
1. Hardware and bandwidth:
One of the first things you have to consider is where is it going to run, on your own equipment or…
Top Six Things to Know for the Conference Newbie
News | CHUG News
If this is your first time attending a Centricity Healthcare User Group national conference, we have put together a list of the top six things you need to know to help you get the most out of your first conference!
1. Who is presenting?…
MU 2: 2 Fast 2 Soon?
News, News | MU News
Those who have upgraded to EMR 9.8 or CPS 12 have done so most likely with the plans to attest for Meaningful Use Stage 2. Here we are, almost to the end of the year and many users are throwing their hands in the air. An article written…
Quick Tip on Maintaining Productivity During Implementation
News | Best Practices
Here is a quick tip:
To help providers maintain productivity while implementing new EHR workflows, consider having them use the new workflow on the first few patients of the morning or afternoon until they weed out conflicts and gain more…
Enhancement Requests: Let Your Voice Be Heard
News | CHUG News, News | Virence
Oh the day when the spell check from the preview screen works, or how about hosted claims checking on the EMR side to help with correct coding?.
We all have enhancement requests to the products we use. Our forums page has a section to…
Meaningful Use Admin Set up for Dummies
News, News | MU News
If you are on the systems administration side of things, you have been given the daunting task to set up the administration side of CPS12 to get ready for Meaningful Use 2. Unfortunately, the easy button to do this requires many steps. Here…
Eight Strategies to Improve Your Training and System Adoption Rates
News | Best Practices
1. Establish backups for people who are in training to maintain productivity, temporary staff, or a colleague who is cross-trained in the user’s work. It is difficult to focus on training when you know your work is piling up!
2. Utilize…
What Your Portal Should Be Doing For You
News | Portal
Communicating with your patient in a secure manner is a common answer to this question. According to Healthcare IT a patient portal “is a web-based access point that allows doctors and patients to communicate and share health…