Best practices for collection processes

Are you collecting every dollar owed to you? Read on to learn how utilizing the athenaPractice Collections module helps you collect monies due.

Read more -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0686f00000GAF6F

athenaPractice and athenaFlow Customer Briefing

Join us on April 21 at 2 p.m. ET in a Customer Briefing where we’ll discuss plans for replacing Surescripts SES products and answer your questions.

Read more and register here -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0686f00000G9jtl

Surescripts Enterprise Services (SES) products will retire on December 31, 2023

Effective December 31, 2023, Surescripts will no longer support the Surescripts Enterprise Services (SES) product suite. See the communication for more details.

Read more here -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0686f00000G9Wxe

The athenaPractice and athenaFlow Dose

Check out the latest product and company updates in this quarter’s athenaPractice and athenaFlow Dose.

Read more here -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0686f00000G8f4R

athenaPractice™ Practice Management Tips and Tricks Case Management

This month’s edition for the Revenue Cycle Management newsletter offers best practices for Case Management.

Read the newsletter here -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0686f00000G8f4t

Success Community Terms of Use

Starting March 10, you’ll be prompted to review and agree to the Community Terms of Use upon logging in to the Success Community. This is a one-time prompt that will only appear the first time you login on or after March 10.

Read more here -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0686f00000G8HrT.

athenaPractice™ and athenaFlow™ Medication Management Update 4.36.0.2

We updated the athenaPractice™ and athenaFlow™ Medication Management module on March 1 and, as part of the update, dose check alerts now appear when needed and as expected.

Read more here -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0686f00000G8Hpr

CVS Pharmacy shortens rejection period for electronic Rx responses

CVS Pharmacy has shortened the rejection period for electronic prescription responses from 14 to 10 calendar days; prescription responses include Renewal and Change Requests. See communication for more details.

Read more here -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0686f00000G83vc

administrative maintenance

Administrative maintenance is often overlooked. When was the last time you reviewed yours? In this communication, you’ll find tips and tricks for reviewing Admin tables, updating Visit Owners, creating Allocation Sets, reviewing Appointment Types, and using the Quick View.

Read more here -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0686f00000G7RH9

an update from athenahealth

We are pleased to announce that athenahealth has been successfully acquired by affiliates of Bain Capital and Hellman & Friedman for $17 billion. See the communication for more details.

Read more here -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0686f00000G7QZj

athenaPractice and athenaFlow Customer Briefing

This quarter’s athenaPractice and athenaFlow Customer Briefing takes place on February 17 at 2 p.m. ET.  Join us as we share important product and company updates and answer any questions you may have.

Read more here -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0686f00000G7JUm

updated 2021 MIPS Performance Year measure fixes  

CMS recently announced the suppression and truncation of two measures: Pneumococcal Vaccination Status for Older Adults (CMS127) and Body Mass Index (BMI) Screening and Follow-up (CMS69). See the communication for more details.

Read more here -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0686f00000EyzuS

Augmentin-ES dosage range check alert may not display

athenahealth is investigating an issue where providers may not receive an alert when prescribing Augmentin-ES or its generic versions with a dose outside the recommended range for patients 3 months (90 days) to 3 years of age. See communication for more details.

Read more here -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0686f00000EyzuS

VVC Holding Corp. is now VVC Holding LLC

VVC Holding Corp., a wholly owned subsidiary of athenahealth, Inc., has changed its name to VVC Holding LLC and is operating under the new name as of January 1, 2022. See the communication for more details.

Read more here -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0686f00000Eyo6e

athenaPractice and athenaFlow Patient Landing Page webinar

You’re invited to the Patient Landing Page webinar taking place on February 2 at 2 p.m. ET.

Read more and register here -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0686f00000Eyddj.

Running PM Reports in Microsoft Excel

Are you unleashing your reporting power using Microsoft (MS) Excel? Exporting athenaPractice reports to Excel allows you to create informative, spreadsheet-style reports.

Learn more here -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0686f00000FKQGD

Walmart and Sam’s Club pharmacies will no longer fill Promethazine/Codeine

On November 19, 2021, all Walmart and Sam’s Club pharmacies across the US implemented an update that will reject any order for Promethazine/Codeine and have asked that providers instead call the pharmacy to discuss alternatives. To that end, Walmart and Sam’s Club stores will no longer dispense or stock these medications moving forward.

Read more -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0686f00000FK7hV

athenaPractice™ and athenaFlow™ v20.2 Service Layer Hotfix 1

athenaPractice and athenaFlow v20.2 Service Layer Hotfix 1 resolves an issue where prescriptions signed in a previous document are showing in subsequent documents for that patient.

Read more here -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0686f00000FJwgI

2021 MIPS Performance Year Measure Fixes  

To support our goal of delivering measure accuracy, we released athenaPractice™ and athenaFlow™ updates to address findings for three measures that may influence your 2021 performance year results.

Read more here -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0686f00000FJwix

 

2021 year-end checklist

We know there’s a lot to consider when closing out 2021 and entering 2022. That’s why we created a checklist of all the tasks you should consider as you prepare for the upcoming year. We hope you find it helpful!

Read it here -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0686f00000FJ15n

Medication Management with Simultaneous Chart Access

With athenaPractice and athenaFlow v20.2, you’ll experience improved performance in Medication Management, including the ability to minimize the Medication Management window while documenting or navigating to the patient chart. See the communication to learn more.

Read more here -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0686f00000FIeHC

Take immediate action to address critical vulnerability

The Apache Software Foundation has released an emergency security advisory to address a remote code execution vulnerability potentially affecting Log4j versions 2.0-beta9 to 2.14.1. The Log4j is a widely used logging library and is used in v12.3.1 and higher and athenaFlow customers live on v9.12.1 and higher. See communication for more details.

Read more here -> https://www.centricityusers.com/wp-content/uploads/2021/12/action-required-to-mitigate-critical-vulnerability.pdf

an update from athenahealth CEO Bob Segert and Chief Customer Officer Bret Connor

athenahealth enters into a definitive agreement to be acquired by affiliates of Bain Capital and Hellman & Friedman

Read more here -> https://www.centricityusers.com/wp-content/uploads/2021/12/athenahealth-update-11-22-2021.pdf

[Upcoming Webinar] Connect with athenahealth’s Bret Connor

Hear from Bret Connor and team on unlocking more value in partnership with athenahealth. On Tuesday, November 30 at 1 p.m. ET, athenahealth’s Chief Customer Officer Bret Connor and his team share their vision for providing excellent customer service, then walk through the ways we can help you thrive.

Read more & register here -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0686f00000E7rm7

Surescripts temporarily suppresses Sig field

On October 11, 2021, Surescripts determined that some Medication History response messages sent from three pharmacy software vendors may have contained inaccurate Medication History instructions because of a missing slash or dash character (/ or -), resulting in the incorrect display of the data.

Read more here -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0686f00000E6TVI

Customer Briefing – Nov. 18th

The Customer Briefing takes place on November 18 at 2 p.m. ET. Join us as we share important product and company updates and answer any questions you may have. We hope that you’ll join us!

Read more & register here -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0686f00000E6TcT

End of Support announcement for athenaPractice 12.3.X and athenaFlow 9.12.X

Beginning August 1, 2022, we will no longer support athenaPractice 12.3.X, athenaFlow 9.12.X and related product versions.

Read more here -> Announcement Link

RCM Newsletter: No Surprise Medical Billing Legislation

This edition of the RCM Newsletter highlights the upcoming No Surprise Billing regulation.

Read the newsletter here -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0686f00000E579H

The athenaPractice and athenaFlow Dose

This edition of the athenaPractice and athenaFlow Dose newsletter includes content relating to the following topics: Medication Management updates, Success Community ideas, Success Community groups, Connections by athenahealth, No Surprises Act and more.

Read more here -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0686f00000E579I

Submit your ideas on the Success Community

The new Ideas space on the Success Community allows you to share your feedback about our products and how they can be improved. We use the ideas, votes, and comments you post to help inform our planning process for future releases. Posting an idea is the first step toward getting the conversation started.

Read more here -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0686f00000E4rGq

Service Layer Hotfix 5 resolves medication duplication issue     

We recently discovered an issue in athenaPractice™ v20.1 Service Layer Hotfix 4 where duplicate medications are being created in the Patient Chart. This occurs when synchronizing medications after closing the Med Portal window with pending prescriptions. We’ve resolved the issue as part of v20.1 Service Layer Hotfix 5, which is now available.

Read more here -> https://www.centricityusers.com/wp-content/uploads/2021/12/SL-hotfix-5-.pdf

Med Management: Patient Safety Advisory

In some cases, it is possible that SmartSig prescription translations may not match original prescription sigs as expected when using the SmartSig prescription translation tool.

Read more here-> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0686f00000D2msU

athenaPractice and athenaFlow RCM Newsletter

In this newsletter, we gather the top 10 most common workflow gaps and provide best practices for how to close them.

Read the newsletter here -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0686f00000D2Ki2

Thrive Summit 2021 Update

Due to the recent increase in COVID-19 cases and the growing concerns regarding the Delta variant, we have decided to cancel Thrive Summit, originally planned for October 25-27 in Austin, TX.

Read more -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0696f00000CDuzBAAT

Monitoring Performance in CQR Webinar

The Q3 Quality webinar, Monitoring Performance in CQR, is on September 9 at 2 p.m. ET. This webinar will provide helpful information for understanding your MIPS performance, factors that influence it, and how CQR can help you monitor it.

Read more & register -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0696f00000CDje2AAD.

Quantity units retire early

As of August 17, the retired units are no longer available when adding or editing a new prescription for a selected list of medications. Guidance to select from available packages when editing prescriptions was not deployed. On August 24 at 10 p.m. ET, we’ll deploy an update for Medication Management to improve the user experience when selecting available package sizes.

View this document for more information -> Quantity Units Retire Early

Join our partner, Phreesia, for a webinar

We invite customers to the “Be ahead of the curve: Provide a patient-centered intake experience” webinar taking place on August 26 at 2 p.m. ET.

Register here -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0696f00000CCqEdAAL

Customer Briefing – Join us

We invite athenaPractice and athenaFlow customers to the Customer Briefing webinar taking place on August 31 at 1pm.

Register here -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0696f00000CClUOAA1

Announcing the Thrive Summit Opening Day

Announcing Jenn Lim from Delivering Happiness as our Thrive Summit 2021 Opening Day Keynote.

Learn more about the speaker here -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0686f00000Cknr0

Half Time on the Hill: A Midyear Checkup on Healthcare Policy

We’re inviting customers to join a webinar with the athenahealth Government Affairs team and special guest Nancy Macan McNally, Director of Government Relations at Van Ness Feldman, for a midyear check-up on August 5 at 2 p.m. ET. We will look back at healthcare policy over the last six months, and discuss what we expect to see as we head into the backstretch of the congressional calendar.

Read more & register -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0696f00000COgQnAAL

Join CHUG at Thrive Summit October 25-27 in Austin!

Did you know a CHUG meet-up is happening during Thrive Summit 2021 on October 25? Come hear from your CHUG colleagues in Austin, TX and stay for the entire Thrive Summit.

Check it out -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0686f00000Cjyx6

Closing, Closing, Closing Tips & Tricks

In this rendition of the Revenue Cycle Management Newsletter we cover Tips and Tricks for Closing.

Read more -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0686f00000Cjyxg

join us for a webinar and learn something new

Announcing the 2021 summer webinar series schedule for athenaPractice and athenaFlow.

Read more and register here -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0686f00000Ciq5c.

v22 Practice Management Webinar – May 24th

We’re inviting customers to join us on May 24 at 2 p.m. ET for our second installment of our v22 Practice Management webinar series.

Read more & register here -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0686f00000BzSTT

athenaPractice™ Reporting Best Practices

The May athenaPractice newsletter covers best practices for reporting within athenaPractice!

Read more here -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0686f00000BzHEp

athenaPractice & athenaFlow Quality: MIPS & CQR in 2021

We’re inviting customers to join us on May 7 at 11 a.m. ET for our Q2 Quality webinar covering the changes in CQR to help track MIPS performance.

Read more and register here -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0686f000009rwb1

v20.1 is now available!

We’re happy to announce that v20.1 is now generally available and includes enhancements and fixes to improve the usability and performance of features we previously introduced in v20.

Read more here -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0686f000009sZKO

v22 Practice Management: Billing Module Enhancements

We’re hosting a webinar on April 28 covering the billing module enhancements coming in v22 of Practice Management.

Read more and register here -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0686f000009rRDP

athenaPractice™ A/R Follow-up Tips & Tricks

The April edition of the revenue cycle management newsletter features tips and tricks for A/R follow-up.

Read more here -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0686f000009rLrk

Update! The 2021 Spring Webinar series schedule

We’ve updated the dates and times of some of our 2021 Spring webinars to accommodate customers wanting to join all of our webinars.

Read more here -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0686f000009qZOd

Mark your calendar! join us for a webinar and learn something new

We’re announcing our 2021 Spring Webinar series and inviting customers to join us this Spring to learn something new.

Read more here -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0686f000009qMb3

athenaFlow – COVID 19 Vaccine Guide

This new COVID-19 Vaccine Guide provides customers with information and best practices.

Read more here ->https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0686f000009qFvw

athenaPractice – COVID-19 Vaccine Guide

This new COVID-19 Vaccine Guide provides customers with information and best practices.

Read more here -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0686f000009qFpP

Join us for a webinar – March 30 at 2 p.m. ET

Join our Government Affairs team for an update from Capitol Hill on Tuesday, March 30 at 2 p.m. ET. In this second installment of our Policy Ambassador webinar series, we’ll speak with the American Telehealth Association to discuss the impact of COVID related easements on telehealth policy, and how those changes can become permanent fixtures in a true 21st century healthcare system.

Read more & register here -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0686f000009pYKF

athenaPractice™ Customizing Your View

This month’s tips and tricks newsletter focuses on the individual end user’s experience and their ability to adjust and organize their work within athenaPractice.

Read more here -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0686f00000B5ABI

athenaPractice™ and athenaFlow™: v20 and beyond

In this communication we’re giving customers a glimpse into v22 while reminding them of the valuable resources they have for upgrading to v20 and some important deadlines they should be aware of for e-prescribing.

Read more here -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0686f00000B3wkV

Severe Winter Weather: we’re here if you need us!

We’re reaching out to our customers in Texas to let them know to reach out if they’re in crisis.

Read more here -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0686f00000B3Ik7

athenaPractice – Practice Management Roadmap Webinar

We’re hosting a webinar in March 3 at 2 p.m. ET for customers interested in learning about upcoming releases and new features for Practice Management.

Read more here -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0686f00000B3BFh

athenaFlow v20 – learn about all the new updates

athenaFlow v20 brings many new features, clinical content, and enhancements! Most notably v20 provides customers with a fully integrated, cloud-based Medication Management module.

Read more here -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0686f00000B2YUH

Back to Basics Tips & Tricks – athenaPractice – Practice Management Tools

In the February  2021 edition of the newsletter we cover basic tips and tricks for practice management.

Read more here -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0686f00000AXPPI

Join us for the Customer Briefing!

We’re inviting customers to the quarterly Customer Briefing webinar on February 18 at 2 p.m. ET.

Read more and register here -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0686f00000AXAvz

Join us for a webinar exploring the priorities for the 117th Congress and Biden Administration

We’re inviting customers to join us for a webinar focused on the healthcare priorities of the 117th Congress and the Biden Administration.

Learn more and register here -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0686f00000AWqna

Ask us anything: 21st Century Cures Act /// February 11 at 2 p.m. ET

This webinar encourages customers to ask us any questions they may have regarding the 21st Century Cures Act. Customers can ask their questions live during the webinar or submit them upon registration by entering them into the “Ask a Question” field. Customers should register here.

Quality Reporting Office Hours MIPS Eligibility & QSS

We’re hosting an hour long Quality Reporting Office Hours webinar on February 9 at 2 p.m. ET. Customers should register here -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0686f00000AWgkb

register and mark your calendar – February 3, 2021 at 2:00 p.m. ET

We’re hosting a webinar on February 3 at 2:00 p.m. ET which will cover key changes for Quality Programs, including MIPS, CPC+, and Medicaid PI. We’ll also cover our planned quality support for the 2021 performance year. Customers should register here -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0686f00000AW9XB

Scheduling Tips & Tricks – January 2021

In the January 2021 edition of the newsletter we cover scheduling features that may be of use to our customers.

Read more here -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0686f00000AV6X2

Check out the updates in the new Clinical Content Specialties v20

We are happy to announce the availability of Clinical Content Specialties version 20! In this release, we improve forms to accommodate our new Medication Management solution and we resolve issues related to the Renal Evaluation-CCC form.

Read more here -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0686f00000AUtaC

athenaPractice v20 is now available!

athenaPractice v20 is an exciting release which brings many new features, clinical content, and enhancements – most notably a fully integrated, cloud-based Medication Management module. This integration not only aligns with required transmission standards but also brings you simplified, modern features, allowing you to more safely transmit prescriptions. In addition, you are now able to engage with your patients in new ways such as automated text messaging with discounts, education, and pharmacy information.

Read more here -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0686f00000AUjg3

 

Revenue Cycle Tips & Tricks // coming January 2021

We’re excited to share that beginning in January, a monthly athenaPractice Revenue Cycle Tips and Tricks newsletter will be sent out to our athenaPractice™ organizations throughout 2021.  Each month, we’ll cover a different Revenue Cycle topic on currently available functionality.

Read more here -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0686f000009z93A

New CMS Updates for EPCS

On December 1, 2020, the Centers for Medicare & Medicaid Services (CMS) announced a finalized Requirement for Electronic Prescribing for Controlled Substances (EPCS) for a Covered Part D drug under a Prescription Drug Plan or an MA-PD plan rule. Finalized provisions will take effect January 1, 2021 with a compliance date of January 1, 2022.

Read more -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0686f000009ypw8

Date change announcement: from April 2021 to October 2021

As we continue to navigate the COVID-19 pandemic, including uncertainty around future best practices for largescale events and meetings, we’ve decided to postpone our annual Thrive Summit (formerly Success Summit) once more from April 2021 to October 2021. Thrive Summit will be held October 25 – 27, 2021.

Read more here -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0686f000009ywU8

athenaPractice™ and athenaFlow™ product roadmap webinar

Want to learn more about what’s in the works for athenaPractice and athenaFlow? Join Vice President of Product Management, Chad Dodd, Thursday, December 17, 2020 at 2:00 p.m. ET, to hear a preview of the exciting developments for athenaPractice and athenaFlow and gain insights into how we’re thinking about the future.

Read more and Register here -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0686f000009yF2W

Now available! athenaPractice and athenaFlow v19.1

We are pleased to announce that athenaPractice and athenaFlow v19.1 is now available. athenaPractice and athenaFlow v19.1 includes all previously released hot fixes and patches for v19, as well as fixes released in 12.3 / 9.12 SP4. In this release, we deliver a number of stability improvements, workflow improvements, and improvement to CDA 2.1.

Read more -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0686f000009xtvf

join our partner, Phreesia for a webinar: contactless intake during COVID-19 and beyond

Our partner Phreesia is hosting a webinar, Contactless Intake During COVID-19 and Beyond, on December 10, 2020 at 1:00 p.m. ET.

Read more and register here -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0686f000009xtvk

21st Century Cures Act: Update and Q&A

Join us on December 8, 2020 at 2:00 p.m. ET for an update and Q&A on the recent ONC timeline changes associated with the 21st Century Cures Act.

Learn more and register -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0686f000009xfhJ

Join our partner, SwervePay for a webinar on Patient Payments

We’re excited to invite you to the “Patient Payments: Collecting them with ease in an uneasy time” webinar hosted by our partner, SwervePay on December 3, 2020 at 1:00 p.m. ET. Join us to explore how your office can automate and enhance your patient balance collections strategy.

Learn more and register -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0686f000009xfkh

athenaPractice and athenaFlow | The Dose Newsletter

Learn what’s happening this quarter with athenaPractice and athenaFlow!

Read here -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0686f000009x6W0

join us for a fall webinar and learn something new

Announcing the kickoff of the Fall Webinar Series with our first v20 Readiness Wednesday session.

Access the recording now -> HERE

upgrade to eSM 4.4.3 today

We were recently notified by our partner Surescripts of an issue in the eSM application, which can cause drug strengths greater than 15 characters to be truncated.

This issue has been fixed in eSM 4.4.3, which is now available. We advise all practices with ePrescribing enabled to update to eSM version 4.4.3.

Read more – > HERE

21st Century Cures Act FAQ

A new 21st Century Cures Act FAQ is now available. We also include links to on demand webinars on the topic, for additional support.

Read more – > HERE

End of Life and End of Service for InfoScan formularies

We are writing to inform you of an End of Life and End of Service for InfoScan formularies effective July 1, 2021.

Read more -> HERE

Q3 Quality Reporting Update

The third quarter of the year is an important time for finalizing performance improvement efforts related to quality programs. To help you and keep you focused on your efforts, we’re sharing some key updates with you. In this communication, we highlight recent measure updates, measure updates scheduled for later this year, webinars available, and Quality Submission Services (QSS) enrollment.

Read more -> HERE

End of Life and Support Announcement

Effective July 1, 2021, the End of Life & End of Support will take place for the products below:

    • CPS 12.2.X, which includes all CPS 12.2 Service Packs and related products
    • CEMR 9.10.X, which includes all CEMR 9.10 Service Packs and related products

We recommend a timely upgrade to the most recent release, athenaPractice v19, athenaPractice v20 or athenaFlow v19 or athenaFlow v20 (when available). Read more -> HERE

Important Updates to Appropriate Use Criteria (AUC) and SUPPORT Act

Two CMS regulations, AUC and Section 2003 of the SUPPORT Act related to Medicare Part D – EPCS programs, have recently been updated. Both updates can potentially impact your current plans to adopt EPCS and upgrade to v20 before year end.

Read More -> HERE

patient payments – taming the wild side of practice revenue

We’re pleased to invite you to a webinar hosted by our partner, SwervePay, on August 27, 2020 at 1 p.m. ET. Listen as Trischa Blok, Software Application Specialist for Family Care Physicians, shares her experience with SwervePay and discusses the results the practice has realized due to an efficient and automated patient payments solution.

Register -> HERE

Security Vulnerability in all versions of eScriptMessenger

There is a security vulnerability with Surescipts eScriptMessenger. All versions are susceptible. This security vulnerability impacts all sites using athenaPractice or athenaFlow for electronic prescribing. Impacted customers are advised to update to eSM 4.4.2.

Read more -> HERE

The Road to Recovery: Leveraging Phreesia to Rebuild Your Schedules

Join us on July 17, 2020 for a webinar with our partner, Phreesia on rebuilding schedules.

Learn more and register – > HERE

protect your practice from eScriptMessenger’s security vulnerability

We’re reaching out to your athenaPractice and athenaFlow customers on July 10, 2020 to inform them of the security vulnerability with Surescipts’ eScriptMessenger. All versions are susceptible. This security vulnerability impacts all sites using athenaPractice or athenaFlow for electronic prescribing. We provide steps to take to protect against the issue.

Read More about this -> HERE

join us for a webinar on MIPS & Medicaid HIE Sending Health Information Measure Review

We invite customers to register for the MIPS & Medicaid HIE Sending Health Information Measure Review webinar taking place on July 16, 2020 at 2 p.m. ET

Register -> HERE

21st Century Cures Act – athenahealth is on it!

We’re reaching out to athenaFlow and athenaPractice customers on July 7 inviting them to register for the 21st Century Cures Act webinar on July 21, 2020 at  1pm ET. Register -> HERE

Register for the Medicaid HIE Request/Accept Measure Review Webinar on July 9

We’re reaching out to athenaFlow and athenaPractice customers on July 2 and July 8 to remind them to register for the Medicaid HIE Request/Accept Measure Review webinar taking place on July 9 at 2PM ET. Register -> HERE 

Join us for a deep dive into the future of healthcare

On September 17-18, we will be hosting a 2-day virtual thought leadership event: Healthcare’s Next Act. This event will bring together customer and prospect healthcare leaders from across the country to participate in conversation and gain valuable knowledge and insights about the future of healthcare. Read more -> HERE

new sunset date and regulations coming in 2021

We write to inform customers that Surescipts SCRIPT 10.6 is now extending its sunset date to September 1, 2021. We take this opportunity to also remind customers of new regulations coming in January 2021. Read more -> HERE

join us for a summer webinar and learn something new

The Summer Webinar series for athenaPractice and athenaFlow customers begins July 1, 2020, and includes Medicare HIE Review Sessions, Customer Briefings, Partner Webinars, and v20 Readiness Wednesday sessions. Read more & Sign up -> HERE

Quality Reporting: Mid-Year Considerations

A message to customers providing them with resources to prepare them for quality reporting. Read more -> HERE

We’re Updating the Customer Portal

We’re updating the Customer Portal to reflect new branding and changing the site URL.  Read more -> HERE