IMPORTANT PRODUCT NOTICE: Billing Module Impacted

November 15, 2018

Dear Centricity™ Practice Solution Customers:

As part of the Centricity Practice Solution (CPS) 12.3 release, we made a significant investment in updating the technology powering CPS’ User Interface.  This technology update was foundational in our journey to modernizing the look of Centricity Practice Solution and to enabling streamlined and insight-driven workflows.  As with all our releases, we complete an extensive set of tests to identify any potential issues that will impact your experience. 

Unfortunately, our testing did not properly identify an issue within the billing shortcuts.    

Log in to the Service Cloud Customer Portal and read the communication from Chad Dodd, Vice President and General Manager of Ambulatory Practice Solutions, for more information.