Optimizing
Patient Payments Supercharged
Technology has drastically improved capabilities within the health care industry, but that advancement hasn’t translated to patient payment solutions-until now. SwervePay’s Text-to-Pay solution embraces current technology and speeds the patient payment cycle dramatically.
- Full refund processing
- Automated outbound text for any new patient balance
- Automated posting of those payments back to their ticket in CPS
- Easy Payment Plans
- Web portal payments or “Pay” to a phone number
- Demand payments and send receipts via phone or email
- CoPay/Balance Posting
- No mobile app to download – true Text-to-Pay technology
How It Works
Patient: Blake Chavez
Injury: Possible ACL Tear
Schedules with Dr. Winston and
checks in at the front desk.
Pays Co-Pay with credit card through
the SwervePay Dashboard
Patient receives immediate receipt for their Co-Pay
Auto Post
Blakes Co-Pay is automatically applied to his ticket in Centricity. He could have paid by cash, check or ACH and would have received a receipt indicating his payment method.
Payment Applied
As charges are entered, the CoPay is alerted to your staff to apply against the ticket today. His visit is filed to insurance, and insurance pays their portion of the balance for the office visit.
Patient Balance Created
As the insurance payment does not satisfy all of the remaining balance, ($17.00 transferred to Patient) Blake receives an automated text from Activate Orthopedics related to his new patient balance.
Our Process Requires No Mobile App
Receives Text & Taps Hyperlink
Review Balance
Pay with card on file or enters a new card
Receives payment confirmation with immediate receipt
Payment Success!
Benefits
30%
increase in patient payments
3%
reduction in bad debt
10–15%
reduction in paper statements
90%
reduction in reconciliation time for front desk
3-5
Reduction of Patient Days in A/R
Make paper statements interactive with a Text “Pay” option
- Patients can send a text with the word PAY to a number you specify
- SwervePay retrieves their balance(s)
- Patient pays via Text
- Payment is posted back into CPS
Why Text to Pay?
- Today, it costs 4 time more to collect from a patient than an insurance company
- Patient balances make up 30% of the average healthcare bill
- 60% of patients would rather receive their bills electronically
- 41% of employees choose HDHP’s
- The average deductible is $1,820 and the average out-of-pocket maximum cost is $4,400.
Considering all the benefits — why not text to pay?
Contact Us
Give us a call at 888-875-4782.