Just a few months ago in September, I shared the exciting news that we were expanding athenahealth’s Customer Success model to all Centricity customers supported by athenahealth. If you missed that communication or need a reminder, I’ve included it here. As part of the announcement, I also made a promise to stand up named Customer Success Managers (CSMs) for every single customer by the end of 2019, except for those supported by our value-added reseller partners. I’m thrilled to say that we delivered on that promise and your organization now has a dedicated CSM who’ll serve as your partner throughout your ongoing athenahealth journey. To read the full letter from athenahealth’s Chief Customer Officer Bret Connor, please click here.
https://www.centricityusers.com/wp-content/uploads/2020/01/CHUG_CSM.png 250 750 David https://centricityusers.com/wp-content/uploads/2014/06/new_chug_logo.png David2020-01-30 15:14:362020-01-30 15:14:36your customer success manager is ready to help